Digital Intelligence
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About this ebook
I authored this book because dealing with intelligence, and the digital world is a passion for me and wanted to share my passion with you. In this book, I aim to provide compelling ideas and unique ways to increase, enhance, and deepen your digital intelligence and awareness and apply them to your organisation's digital journey particularly for modernisation and transformation initiatives. I used the architectural thinking approach as the primary framework to convey my message.
Based on my architectural thought leadership on various digital transformation and modernisation engagements, with the accumulated wealth of knowledge and skills, I want to share these learnings in a concise book hoping to add value by contributing to the broader digital community and the progressing initiatives.
Rest assured, this is not a theory or an academic book. It is purely practical and based on lessons learned from real enterprise transformation and modernisation initiatives taken in large corporate environments.
I made every effort to make this book concise, uncluttered, and easy-to-read by removing technical jargons for a broader audience who want to enhance digital intelligence and awareness.
Upfront, this book is not about a tool, application, a single product, specific technology, or service, and certainly not to endorse any of these items. However, this book focuses on architectural thinking and methodical approach to improve digital intelligence and awareness. It is not like typical digital transformation books available on the market. In this book, I do not cover and repeat the same content of those books describing digital transformations. My purpose is different.
What distinguishes this book from other books is that I provide an innovative thinking framework and a methodical approach to increase your digital quotient based on experience, aiming not to sell or endorse any products or services even though I mention some prominent technologies which enable digital transformation, for your digital awareness, intelligence, and capabilities.
Dr Mehmet Yildiz
Dr Mehmet Yildiz is a Distinguished Enterprise Architect L3 certified from the Open Group. Working in the IT industry over the last 35 years leading complex enterprise projects for large corporate organisations, he recently focuses on cutting edge technology solutions, such as IoT, Blockchain, Cognitive, Cloud, Fog, and Edge Computing integration. Mehmet is a hands-on practitioner for solution architectures leading complex enterprise initiatives and an Agile champion. As an innovation evangelist in all walks of life, he is also a recognized inventor with several patents. Mehmet teaches the best architectural practices at work, mentors his colleagues, supervises doctoral students, and provides industry-level lectures to postgraduate students at several universities in Australia. You can follow and connect with the author at Linkedin https://www.linkedin.com/in/mehmetyildiz Goodreads: https://www.goodreads.com/drmehmetyildiz
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Digital Intelligence - Dr Mehmet Yildiz
Digital Intelligence
A framework to digital transformation capabilities
Dr Mehmet Yildiz
Distinguished Enterprise Architect
First Edition, September 2019
Copyright © Dr Mehmet Yildiz
Publisher: S.T.E.P.S. Publishing Australia
P.O Box 2097, Roxburgh Park, Victoria, 3064 Australia
info@stepsconsulting.com.au
Edited by Mark Longfield
Disclaimer
All rights reserved. No part of this publication may be produced, distributed, or transmitted in any form or by any means, including photocopying, printing, recording or other electronic or mechanical methods, without the prior written permission of the publisher. All other trademarks or registered trademarks are the property of their respective owners. This book is provided for information purposes only. Although the publisher, author, and editors have made every effort to ensure that the information in this book was accurate and correct during the publishing process, the publisher, author and editors do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions; whether such errors or omissions result from negligence, accident, or any other causes. Use of the information, instructions, and guidance contained in this book is at readers own risk.
Table of Contents
Chapter 1: Introduction
Purpose of this book
Audience
My Journey to Digital Intelligence
Chapter 2: Fundamentals of Intelligence
Meaning of Intelligence
What is Digital Intelligence
Chapter Summary and Take Away Points
Chapter 3: Architectural Thinking Framework to Unfold Digital Intelligence
Purpose
Vision
Strategy
Requirements
Use Cases
Current and Future State
Feasibility
Trade-offs
Decisions
Context
Models
Chapter Summary and Take Away Points
Chapter 4: Digital Complexity
Purpose
Enterprise Environments
Managing Complexity
Chapter Summary and Take Away Points
Chapter 5: Financial Intelligence for Digital
Purpose
Digital Cost Awareness
Quality and Cost Concerns
Bill of Materials
Infrastructure and Maintenance Costs
Availability and Performance Costs
Service Level Agreements
Digital Systems
Methodical Approach to Cost Management
Chapter Summary and Take Away Points
Chapter 6: Innovative & Inventive Intelligence
Purpose
Innovation and Invention
Thinking Modes
Creating Innovation and Invention Culture
Design Thinking
Growth Mindset
Co-creation
Innovation and Invention Roadblocks
Chapter Summary and Take Away Points
Chapter 7: Smart Simplification
Purpose
Reason for Simplicity
Communication Simplicity
User-Centric Simplicity
Process Simplicity
Design Simplicity
Specification Simplicity
Simplicity for Technical Language
Governance Simplicity
Data Simplicity
Presentation Simplicity
Chapter Summary and Take Away Points
Chapter 8: Agile Intelligence
Purpose
Agile Thinking
Speed to Market
Promoting Agile
Quality Perceptions for Agile
Agile Roles for Digital Leaders
Agile Intelligence
Pragmatic Approach
Agile Development
Automation and Standardisation
Breaking Silos
Backlog Prioritisation
Minimum Viable Product
Dealing with Constant Change
Fail Rapidly, Early, and Cheaply
Agile Cost Management
Chapter Summary and Take Away Points
Chapter 9: Collaborative Intelligence
Purpose
Meaning of Collaboration
Fusion
Diversity
Collaborative Influence
Credibility
Trust and Collaborative Engagement
Chapter Summary and Take Away Points
Chapter 10: Technology Intelligence
Purpose
Enabling Technologies
Cloud
IoT
Big Data and Analytics
Cybersecurity
Network
Mobility
IT Service Management
Chapter Summary and Take Away Points
Chapter 11: Data Intelligence
Purpose
Big Data
More on Big Data
Data Management Lifecycle
Platforms
Business Vocabulary
Data Governance
Analytics
Data Lakes
Essential Considerations for Data Solutions
Open Source
Commercial Tools
Chapter Summary and Take Away Points
Chapter 12: Mobile Intelligence
Purpose
Mobility
Lifecycle
Dealing with Quantity
Mobile Security Implications
Mobile Business Intelligence
Unified Endpoint Management
Conclusive Remarks for Mobility
Chapter Summary and Take Away Points
Chapter 13: Digital Team Intelligence
Purpose
Digital Talent
Team Performance
Digital Professionals
Enterprise Architects
Business Domain Architects
Infrastructure Architects
Application Architects
Specialist Architects
Technical Specialists
Business Analysts
Digital Mentors and Coaches
Agile and Change Champions
Team Learning
Chapter Summary and Take Away Points
Chapter 14: Conclusions
Appendix: Other Books in this Series
A Practical Guide for IoT Solution Architects
Architecting Big Data Solutions Integrated with IoT & Cloud
A Technical Excellence Framework for Innovative Digital Transformation Leadership
A Modern Enterprise Architecture Approach Empowered with Cloud, Mobility, IoT & Big Data
Chapter 1: Introduction
Purpose of this book
I AUTHORED THIS BOOK because dealing with intelligence, and the digital world is a passion for me and wanted to share my passion with you. In this book, I aim to provide compelling ideas and unique ways to increase, enhance, and deepen your digital intelligence and awareness and apply them to your organisation’s digital journey particularly for modernisation and transformation initiatives. I used the architectural thinking approach as the primary framework to convey my message.
Based on my architectural thought leadership on various digital transformation and modernisation engagements, with the accumulated wealth of knowledge and skills, I want to share these learnings in a concise book hoping to add value by contributing to the broader digital community and the progressing initiatives.
Rest assured, this is not a theory or an academic book. It is purely practical and based on lessons learned from real enterprise transformation and modernisation initiatives taken in large corporate environments.
I made every effort to make this book concise, uncluttered, and easy-to-read by removing technical jargons for a broader audience who want to enhance digital intelligence and awareness.
Upfront, this book is not about a tool, application, a single product, specific technology, or service, and certainly not to endorse any of these items. However, this book focuses on architectural thinking and methodical approach to improve digital intelligence and awareness. It is not like typical digital transformation books available on the market. In this book, I do not cover and repeat the same content of those books describing digital transformations. My purpose is different.
What distinguishes this book from other books is that I provide an innovative thinking framework and a methodical approach to increase your digital quotient based on experience, aiming not to sell or endorse any products or services even though I mention some prominent technologies which enable digital transformation, for your digital awareness, intelligence, and capabilities.
Audience
WHEN I WAS AUTHORING this book, my conversations were towards digital leaders who may have taken the plunge for the enormous responsibility of digitally transforming large enterprise organisations. I pictured a typical digital leader trying to make sense of the transforming environment. Therefore, this book can be an ideal source for digital leaders who want to increase their understanding of these complex environments and increase their digital intelligence learning from the experience of someone who diligently observed and engaged in these environments. The guidance in this book can jump-start the thinking process for digital capabilities.
The target audience for this book is primarily Digital Leaders, IT Architects, Specialists, Program Managers, Transformation Executives including CTO- Chief Technology Officer, CDO - Chief Digital Officer, CIO -Chief Information Officer, and Head of Enterprise Technologies - who engaged in and are responsible for substantial enterprise modernisation and digital transformation programs.
As an educative resource, this book can also be useful for students studying in disciplines related to digital technologies.
My Journey to Digital Intelligence
I AM PASSIONATE ABOUT intelligence. More than anything else, as a personal interest, intelligence is a thrilling and uplifting subject for me. Strangely enough, I am attracted to intelligent people, animals, and machines. It became such an obsession that I couldn’t hold it anymore to myself and wanted to share my thoughts and passion with my readers, hoping that this madness can add some value to them.
My cravings to understand human and machine intelligence started in earlier years of my tertiary studies in informatics and intensified with my doctoral studies in cognitive science which covered both natural and artificial intelligence. I am still obsessed with this topic hence couldn’t help myself to share my thoughts with a broader audience.
Extending human intelligence using technology intelligence has been a particular interest over the years. Therefore, I continued my studies and research in the area and chose a profession to deal with both human and machine intelligence in a broader sense and an integrated context.
My brain loves structures and patterns since I have been a technologist and practising as an Enterprise Architect dealing with people, technology, process, tools and integration of heterogeneous systems. These engagements required a considerable amount of intelligence to achieve successful outcomes in commercial settings.
Like the universe itself, then out of nowhere, digital intelligence came into the picture to extend my intelligence to a different perspective. Since then, I keep swimming in the digital ocean daily and find it quite refreshing even though it may be risky and harmful for my health at times; but I love it. Now you may ask it rightly, where is the intelligence in this paradox.
This extended perspective to the digital arena with passion helped me to deal with complex and rapid change. I became a more flexible and nimble person. Dealing with digital expanded my horizons and enabled me engaged in fascinating intellectual activities at global settings.
Large organisations that I work for are substantially challenged with rapid change in technology and increasing demands of consumers in this digital era. Every large organisation that I worked for had some digital transformation and modernisation programs to some extent at the enterprise level. These organisations needed passionate leaders to transform them. I was in the right places in the right times.
Digital technologies in enterprises have multiple dimensions spanning to many domains. These domains are tightly interrelated; hence, a minor change in one domain can reflect in many others. Dealing with these interrelated domains and their components require substantial digital intelligence.
In this book, I aim to explain these challenges in the most straightforward format methodically and provide insights based on practical architectural thinking approach to deal with them. Some of the points may sound trivial or boring, but each point I raised can have critical implications and make a significant impact on success or failure of the digital endeavours. Let’s set the scene with the fundamentals of intelligence and start our conversation!
Chapter 2: Fundamentals of Intelligence
BEFORE STARTING TO discuss digital intelligence, we need to understand and reach consensus on the meaning and fundamentals of intelligence to bring us all on the same page. With a shared understanding of intelligence, my points and observations can make betters sense to you to enjoy and benefit the content in this book.
Meaning of Intelligence
I AM SURE YOU KNOW what intelligence means as you purchased this book and started reading it. However, my architectural mind does not allow me to explain a topic without defining it to my audience. It is a strange habit. With all due respect, I attempt to define the intelligence so that the subsequent chapters can make a better sense to you.
The standard definition of intelligence is