Don't Count the Yes's, Count the No's and Time Management Skills That Work
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About this ebook
Warren Greshes
Greshes started his business career in 1973 as a salesman in New York City's Garment Center. By the time he left in 1983, he was running a multi-million dollar manufacturing company. From 1984 to 1986 he was V.P. of Sales & Marketing for a NYC consulting company and in that time tripled their sales. He left in 1986 to start his own business as a professional speaker and over the last 20+ years has been a featured keynote speaker, with an expertise in sales, motivation and customer service, at thousands of corporate and association events on 3 continents.
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Don't Count the Yes's, Count the No's and Time Management Skills That Work - Warren Greshes
Introduction
Selling is rejection, plain and simple. The top sales people can deal with it; the rest can’t.
Ask any sales VP or sales manager and they’ll all tell you the same thing. The biggest reason their sales people do not bring in enough business is that they don’t see enough people. They don’t see enough people because they fear rejection. They fear rejection because they don’t know how much rejection they need.
In this book, we’re going to cover five important areas of prospecting:
1. why prospecting and generating consistent every day activity is so important
2. how to handle rejection by understanding how much rejection you need
3. how to prepare for and make the prospecting call
4. how to anticipate, handle, and turnaround objections
5. why you need to practice every day.
If you implement the ideas, and use the Action Guide, which you can find at the end of this book, here’s what will happen. You will handle rejection better than you ever have, which will enable you to make more calls, speak to more decision makers, sell more appointments and make more presentations, and the greatest benefit of all, close more sales and make more money.
The purpose of this book is to help you sell appointments and get yourself in front of prospects. While that may seem simple, most sales people never truly comprehend or they tend to forget the basic activities that go into success in sales. Selling is very simple. It’s about numbers and getting yourself in front of and talking to more people than anyone else. I’m going to show you how to do that.
Why Prospecting is So Important
You know in a survey conducted among top sales people they were asked, What percentage of your time, energy and effort were spent in the following four areas critical to sales success: prospecting, presentation skills, product knowledge, and personal and professional development?
And this is what those top producers said—50% of their time, energy and effort was spent prospecting, 20% in presentation skills, 15% on product knowledge, and 15% personal and professional development.
Now, what does this tell us? Well, to me, it says prospecting is the key. If you can’t get in front of any prospects then none of your other skills matter because you won’t get an opportunity to sell. You can deliver the most polished presentation in the world, know the features and benefits of your products and services backwards and forwards, and go to every seminar, read every sales book and listen to every audio program on the market.
But if you have no one to tell your story to, none of it matters. It’s all about the numbers.
Prospecting is like a funnel. For example, you might make 30 calls; those 30 calls can yield you 15 contacts, which will get you 3 appointments to make 1 sale. And this could be your average because every salesperson has an average. And let me tell you this, it does not matter what your average is, what matters is that you know what it is, because only if you know what your averages are can you formulate a sales plan to get the amount of sales you need and earn the amount of money you need to make.
Let’s face it, if you want to double your sales, double your activity. If you