The Resume Handbook: How to Write Outstanding Resumes and Cover Letters for Every Situation
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With The Resume Handbook, you can make sure yours is the one on top! Your resume has one purpose: to obtain an interview. In order to create an interview-winning resume, you need to know what to say and how to say it - and The Resume Handbook will show you how.
The book focuses on three major objectives:
- Organization: Give your resume structure and visual impact to immediately capture attention
- The Basics: What to include and what to leave out so you don't turn off the reader
- Accomplishments: Present yourself as a highly motivated achiever
Now in its fifth edition, The Resume Handbook features thirty-seven of the best resumes ever written and provides no-nonsense advice for making your resume stand out from the crowd.
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Book preview
The Resume Handbook - Arthur D Rosenberg
THE
RESUME
HANDBOOK
FIFTH EDITION
How to Write Outstanding
Resumes & Cover Letters
for Every Situation
Arthur D. Rosenberg
1Copyright © 2008 by Arthur D. Rosenberg
All rights reserved.
This book, or parts thereof, may not be reproduced in any form without permission from the publisher; exceptions are made for brief excerpts used in published reviews.
Published by Adams Media, an imprint of Simon & Schuster, Inc.
57 Littlefield Street
Avon, MA 02322
www.adamsmedia.com
ISBN-10: 1-59869-459-6
ISBN-13: 978-1-59869-459-8
eISBN:978-1-44051-642-9
Library of Congress Cataloging-in-Publication Data
Rosenberg, Arthur D.
The resume handbook / Arthur D. Rosenberg. — 5th ed.
p. cm.
ISBN-13: 978-1-59869-459-8 (pbk.)
ISBN-10: 1-59869-459-6 (pbk.)
1. Résumés (Employment) I. Title.
HF5383.H53 2007
650.14’2—dc22
2007016521
Printed in the United States of America.
J I H G F E D C B A
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional advice. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
—From a Declaration of Principles jointly adopted by a Committee of the American Bar Association and a Committee of Publishers and Associations
This book is available at quantity discounts for bulk purchases.
For information, please call 1-800-289-0963.
DEDICATION
My friend and coauthor, Dave Hizer, is no longer able to share with us his insights and guidance. As with the previous edition, The Resume Handbook 5th Edition is devoted to his fond memory. Heartfelt thanks to my dear Catherine and to my publisher, Adams Media.
About the Authors
Art Rosenberg is a New York/New Jersey–based consultant specializing in business analysis, project management, and U.S. Customs Compliance. His major publications include Career Busters: 22 Ways People Mess Up Their Careers and How to Avoid Them, Manipulative Memos: Control Your Career Through the Medium of the Memo, contributed chapters to The Requirements of Programming and Preparing for a Successful Interview, Chess for Children and the Young at Heart, and numerous articles.
Art is a former textbook publisher, translator, and language teacher who continues to provide career-related seminars to professional and minority groups. His eclectic interests include sports, chess, wine, fine dining, travel, music, and good books.
Dave Hizer was a Detroit-based executive search consultant who dedicated his efforts to matching talented executives with his clients’ organizations. He brought to his profession more than thirty years of experience in executive searches, organizational development, public speaking, human resources, and outplacement.
Dave used to read more resumes per week than the number of newspaper headlines skimmed by most people in a year. He authored countless articles on career planning, self-marketing strategies, and related topics, including The ABC’s of Cover Letters
in National Business Employment Weekly. He also made time to frequent conduct workshops and seminars on leadership and career/life planning.
Contents
PREFACE
INTRODUCTION
CHAPTER ONE:
Looking for a New Job
CHAPTER TWO:
The Basics of Writing Resumes
CHAPTER THREE:
Describing Your Accomplishments
CHAPTER FOUR:
The Best Resumes We’ve Ever Seen
CHAPTER FIVE:
The Worst Resumes We’ve Ever Seen
CHAPTER SIX:
Presentation
CHAPTER SEVEN:
Using the Internet
CHAPTER EIGHT:
The Art of Networking
CHAPTER NINE:
Advice for Job Seekers
CHAPTER TEN:
Cover Letters
CHAPTER ELEVEN:
Personal Promo Letters
CHAPTER TWELVE:
Following Up
CHAPTER THIRTEEN:
Other Job-Search Methods
CHAPTER FOURTEEN:
Trends
AFTERWORD
Preface
The purpose of your resume is to obtain an interview.
A successful resume will attract an interviewer’s interest in meeting you.
What, exactly, is a resume? It is a summary of your skills and employment background. It is not an autobiographical profile, nor is it intended to make people like you or admire you.
Think of your resume as a special tool with one specific purpose: winning an interview.
Bottom line: You’ve got to make an effort to win your interview, and only the inexperienced and naïve think otherwise. Your resume is a wedge designed to get your foot inside the doors of companies where you might like to work. Obviously, if you fail to win the interview, you’re not likely to get the job.
Equally obvious, there are other resumes out there in competition with your own. So yours must be at least as good as all the others if you’re to stand an even chance. If your resume is better, it may give you the advantage.
Writing an interview-winning resume requires an understanding of what to say, and how to say it. For this, you need The Resume Handbook.
Just as the purpose of your resume is to obtain the interview, the purpose of The Resume Handbook is to illustrate successful resume techniques. The Resume Handbook tells you what kind of information to include in your resume and what to leave out. Then it provides you with the tools and techniques to present your chosen facts in a convincing and engaging manner.
The Resume Handbook will help you win the interview.
The rest is up to you!
Introduction
After reading many thousands of resumes over the years, one recurring impression looms large and dominant: An astonishing number of resumes are poorly written, and the overwhelming majority are overwhelmingly dull!
Ah, but a veritable work of art vitae
does happen by on rare occasion, illuminated with a spark of creative thought and pleasing to the eye. If this alone is not enough to render life exciting, it may at least make your resume interesting to read, and perhaps inspire sufficient curiosity to get you invited for a closer look, which is, of course, the purpose of your resume.
To this end, the purpose of this book is to improve the quality of some of the resumes we, and others, may be called upon to read over the coming months.
We have taken care to avoid the fat and wordy formats to which some resume books are prone. Instead, we’ve tried to heed our own advice on writing resumes by making our book interesting and relevant. The Resume Handbook presents the essential ingredients that go into successful resumes, with lucid explanations and the clearest of examples.
You can read through this book in less time than it takes to write a resume, then use it as a reference source when you are ready to begin writing your very own.
You will find many examples in Chapter 4, The Best Resumes We’ve Ever Seen. Once you’ve learned what makes them so effective, you will be able to apply these winning techniques to your own purposes. Chapter 5, The Worst Resumes We’ve Ever Seen, illustrates some of the pitfalls to be avoided.
The Resume Handbook focuses on three major objectives:
• Organization: How to structure and infuse visual impact into your resume to capture the reader’s attention.
• The Basic Principles: What to include and what to leave out of your resume, to avoid wasting the reader’s time and running the risk of turning him/her off.
• Accomplishments: How to write action-oriented accomplishments by using action verbs, enabling you to represent yourself as a highly motivated achiever.
You’ll also find sections on networking, using the Internet, cover and personal sales letters, and other helpful advice. As always, our emphasis remains on writing resumes to help you present yourself in the most appealing and engaging manner possible, to help you win the interviews you want.
A Message from the Author
Since the original edition of The Resume Handbook was published in 1985, more than 280,000 copies have been sold. Comments and reviews from our readers confirm that the reasons for our book’s success lie in its clearly written style, direct and practical advice, and occasional touch of humor. After all, a helpful book need not be dull and lifeless, any more than a winning resume.
The job market has somewhat improved since the last edition of The Resume Handbook, but the competition for the best positions has, if anything, intensified. Consider this to be our offering to help you navigate the swirling clouds and currents toward positioning yourself in the direction of your choice.
Your feedback will be welcome at art.rosenberg@att.net.
CHAPTER ONE
Looking for a New Job
Looking for a new job? Nearly everyone does, sooner or later. The U.S. Bureau of Labor Statistics informs us that the average American worker seeks a new employer every 3.6 years; in fact, the National Bureau of Economic Research suggests that Ethan, Emily, and Angel are likely to work for ten different employers during their respective lifetimes. With job-market volatility still on the rise, we need to be ready for an accelerated rate of change.
More than 50 million Americans (out of about 140 million employed and 7 million unemployed) are currently involved in some sort of career change or transition. More than a third of these searchers are currently employed, motivated in large part by economic uncertainty, job and career dissatisfaction, fierce competition in the job market, and an increased awareness of alternative career opportunities.
These statistics are partially skewed by firms that hire nearly as many new workers in a given year as their total number of employees. For example, a construction company with 100 workers may have to hire as many as 200 per year, due to enormous turnover. And service firms with as few as twenty-five full-time employees often need to hire four times that number each year in order to maintain a stable staff.
The bottom line is that if you are looking for a job, you are in excellent company. To compete successfully, however, you need a method that will give you an advantage. This is where The Resume Handbook can help, because whatever job-search methods you may use, you’d better have a darned good resume to penetrate the screening processes used by most employers.
All They Know of You
The purpose of your resume is to get you invited for an interview. It precedes you in your job search like an emissary of good will, an advertisement of your skills, experience, and knowledge presented in their most favorable light. Until you meet the interviewer (if you ever do), the resume is all they know of you. Approximately one interview is granted for every 300 to 400 resumes received. Obviously, a mediocre resume will rarely win an interview; a poor one has no chance!
Research tells us that a piece of advertising matter has about a second and a half in which to attract the reader’s interest. Someone sitting with a towering stack of resumes is simply unable to accord them equal time. Your objective is to position yours to receive its fair share of the interviewer’s attention.
Read on . . . we’ll show you how.
Who Needs a Resume?
You do, even if you’re not looking for a job.
Fact: The majority of desirable positions are offered to individuals who are employed and may not even be seeking a new job. You never know when opportunity will knock, when the job of a lifetime
may dangle within reach. Obviously, it pays to have an updated copy of your resume at hand for unexpected opportunities.
Fact: It is a valuable experience to observe your own career on paper. A well-organized resume can place your past experience, growth, and goals into perspective and help chart the path of your future career.
Fact: Having a resume may help protect you from the unexpected, like losing your job in an economic turndown. A good resume takes some of the anxiety out of the job search. This is especially true for the experienced professional who suddenly finds him- or herself competing for jobs against young professionals who may be better versed in the latest job-hunting techniques.
Resume Organization
There are three commonly used resume formats (examples in Chapter 4):
1. Chronological resumes are standard for people with unbroken records of employment. This straightforward, easy-to-follow format lists the dates of current and past employers.
2. Functional (thematic) resumes focus rather on accomplishments than dates. This format is practical for those with employment gaps due to unemployment, or other activities they might prefer not to reveal (such as jobs from which they were fired or left after a short time, unsuccessful self-employment, addiction rehabilitation, and a host of other reasons).
It is also a better way to emphasize specific aspects of your career.
Example: If you spent eleven years teaching engineering and only two years as an industrial engineer, a chronological resume would draw attention to your teaching background. But if you happened to be looking for an engineering position, the functional format would allow you to play up your industrial experience and de-emphasize the academic side.
Another rationale for choosing the functional approach is if you have little to list by way of