Textbook of Urgent Care Management: Chapter 43, Additional Services In Urgent Care
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About this ebook
Chapter 43 includes:
Elements of a Successful Business Strategy
- Aligning Vision and Values
- Changing Outlooks
Research and Planning
- Market Research
- Regulatory Research
- Marketing Plan
Management Structure
Financial Structure
- Start-Up Costs
- Break-Even Point
- Billing Issues
Creative Ideas for Additional Services in Urgent Care
- Rehabilitative Services
- Wellness Services and Products
- Aesthetic Services and Products
- Alternative Services
- Orthopedic and Pain-Management Services
- Chronic Pain-Management Services
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Textbook of Urgent Care Management - Natasha N. Deonarain
CHAPTER 43
Additional Services in Urgent Care
Natasha N. Deonarain
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CHAPTER 43
Additional Services in Urgent Care
Natasha N. Deonarain
THE TRADITIONAL SCOPE OF urgent care ranges from ambulatory medical services typified by those provided in a family practitioner’s office to those provided in a hospital emergency department. Since entering the health-care market, urgent care clinics have evolved into much-needed access points for cost-effective health care. In addition to treating problems such as coughs, colds, and urinary tract infections, many urgent care centers now offer additional services such as medical aesthetics, occupational medicine, and substance abuse treatment to generate additional revenue. As cost shifting continued, patients became more consumer-oriented when paying out of pocket, and practices became increasingly cash-based. There are still significant opportunities for urgent care owners to add ancillary services or products to their core business strategy, effectively capitalizing on these trends.
This chapter focuses on the key issues to consider when deciding to add services or products to your urgent care facility, including aligning vision and values, changing outlook, performing research and planning, creating a strong management team, and solidifying financial structure. This chapter offers a few creative suggestions for additional services and products.
Urgent care clinic owners