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John Cook
John Cook’s career in healthcare has spanned over 35 years in revenue cycle management, client relations, writing, and speaking. He continues to reach healthcare workers through pr...view moreJohn Cook’s career in healthcare has spanned over 35 years in revenue cycle management, client relations, writing, and speaking. He continues to reach healthcare workers through presenting “Taking the Cuss Out of Customer Service,” teaching the essentials of an exceptional patient experience. A graduate of Appalachian State University’s Walker College of Business, he served 22 years as Director of Revenue Cycle at Watauga Medical Center (Appalachian Regional Healthcare System) in Boone. He currently works as Chief Client Officer for Professional Recovery Consultants, Inc. John remains active in his community and the healthcare arena.
He may be reached at jcook[at]prorecoveryinc.com.view less
Books by John Cook
Flow Posing: The Practical Guide for Wedding Photographers The Six Million Dollar Question: A Guide for Health Care Organizations Struggling with Cash Flow Rating: 0 out of 5 stars0 ratingsThe Border & the Buffalo Rating: 0 out of 5 stars0 ratingsJackson's Mistake: The Real and Never Before Told Story of Anthony Butler of South Carolina Rating: 0 out of 5 stars0 ratings