Ebook18 pages7 minutes
The SDM Formula: How Many Accounts Can One SDM Manage?
By Ernie Zibert
Rating: 0 out of 5 stars
()
About this ebook
This free e-book supplies a formula to the question; How many accounts can one Service Delivery Manager (SDM) manage? A must read for ICT sourcing professionals and external service providers.
Read more from Ernie Zibert
The Death of Managed Services Rating: 5 out of 5 stars5/5The Science of Sourcing Governance Rating: 0 out of 5 stars0 ratingsSourcing’s Five Critical Governance Processes Rating: 0 out of 5 stars0 ratingsSVA: The next generation SLA Rating: 4 out of 5 stars4/5The Relationship between the Five Dimensions of Sourcing Value Rating: 0 out of 5 stars0 ratingsThe IT Outsourcing RFx COW is Too Fat Rating: 5 out of 5 stars5/5P5: IT Managed Services New Touchstone Rating: 4 out of 5 stars4/5AMS: The next stage in the evolution of IT Outsourcing Rating: 0 out of 5 stars0 ratingsSourcing's Three Fates Rating: 0 out of 5 stars0 ratingsThe Five Dimensions of Sourcing Value Rating: 0 out of 5 stars0 ratingsImpotence and IT Sourcing Governance Rating: 0 out of 5 stars0 ratingsDifference between $1 million and $1 billion IT sourcing deals Rating: 0 out of 5 stars0 ratingsCloud Governance Rating: 4 out of 5 stars4/5Ordering IT Services: Would you like CHIPS with that? Rating: 0 out of 5 stars0 ratingsWhat Is The Price Of A Mousetrap? The Assessment Of Value From Cloud Services. Rating: 0 out of 5 stars0 ratingsWhat's Wrong With Outsourcing? Rating: 0 out of 5 stars0 ratingsOutsourcing’s Two Evils Rating: 0 out of 5 stars0 ratingsApply CREAMS to your IT Outsourcing pain Rating: 0 out of 5 stars0 ratings
Related to The SDM Formula
Related ebooks
Service Delivery Manager A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsPresentations on Classical ITIL Rating: 0 out of 5 stars0 ratingsIT Manager A Complete Guide - 2019 Edition Rating: 0 out of 5 stars0 ratingsService Delivery Managers A Complete Guide - 2019 Edition Rating: 0 out of 5 stars0 ratingsThe SAM Leader Survival Guide: A Practical Success Guide for Software Asset Management Professionals Rating: 0 out of 5 stars0 ratingsITSM Value Streams: Transform opportunity into outcome Rating: 0 out of 5 stars0 ratingsIncident Management Report The Ultimate Step-By-Step Guide Rating: 0 out of 5 stars0 ratingsITIL Lifecycle Essentials: Your essential guide for the ITIL Foundation exam and beyond Rating: 0 out of 5 stars0 ratingsIT Service Management Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsIT Operations Management A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsIT Risk Assessment Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsAgile DevOps A Complete Guide - 2021 Edition Rating: 0 out of 5 stars0 ratingsServicing Itsm: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them Rating: 4 out of 5 stars4/5ITIL Integration Exercises Rating: 0 out of 5 stars0 ratingsIT Service Catalog A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsService Catalogue A Clear and Concise Reference Rating: 0 out of 5 stars0 ratingsIT Technical best practices: How to Reduce Agile cycle time with reusable code? Rating: 0 out of 5 stars0 ratingsIT Manager's Handbook: Getting your New Job Done Rating: 0 out of 5 stars0 ratingsService Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition Rating: 0 out of 5 stars0 ratingsITSM Processes A Complete Guide - 2019 Edition Rating: 0 out of 5 stars0 ratingsImplementing Itsm: From Silos to Services: Transforming the It Organization to an It Service Management Valued Partner Rating: 0 out of 5 stars0 ratingsMeasuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives Rating: 0 out of 5 stars0 ratingsInterfacing and Adopting ITIL and COBIT Rating: 0 out of 5 stars0 ratingsThe IT Leader's Manual Rating: 0 out of 5 stars0 ratingsIT Manager Budgeting Skills: How IT Managers Can Request, Manage, Use, And Track Their Funding Rating: 0 out of 5 stars0 ratingsIT Demand Management A Complete Guide - 2021 Edition Rating: 0 out of 5 stars0 ratingsThe Service Desk Handbook – A guide to service desk implementation, management and support Rating: 0 out of 5 stars0 ratingsIT Service Desk A Complete Guide - 2021 Edition Rating: 0 out of 5 stars0 ratingsIT Service Desk ITSD Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsITSM KPIs A Complete Guide - 2019 Edition Rating: 0 out of 5 stars0 ratings
Leadership For You
Summary of The 48 Laws of Power by Robert Greene Rating: 4 out of 5 stars4/5Emotional Intelligence 2.0 Rating: 5 out of 5 stars5/5The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You Rating: 4 out of 5 stars4/5The 5AM Club: Own Your Morning. Elevate Your Life. Rating: 4 out of 5 stars4/5The 7 Habits of Highly Effective People: 30th Anniversary Edition Rating: 5 out of 5 stars5/5The 7 Habits of Highly Effective People: 15th Anniversary Infographics Edition Rating: 5 out of 5 stars5/5Everyone Communicates, Few Connect: What the Most Effective People Do Differently Rating: 5 out of 5 stars5/5Emotional Intelligence Habits Rating: 5 out of 5 stars5/5Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Rating: 4 out of 5 stars4/5The 21 Irrefutable Laws of Leadership Workbook: Revised and Updated Rating: 5 out of 5 stars5/5How to Win Friends and Influence People: Updated For the Next Generation of Leaders Rating: 4 out of 5 stars4/5The Book of Beautiful Questions: The Powerful Questions That Will Help You Decide, Create, Connect, and Lead Rating: 4 out of 5 stars4/5The 360 Degree Leader Workbook: Developing Your Influence from Anywhere in the Organization Rating: 4 out of 5 stars4/5Carol Dweck's Mindset The New Psychology of Success: Summary and Analysis Rating: 4 out of 5 stars4/5Divergent Mind: Thriving in a World That Wasn't Designed for You Rating: 4 out of 5 stars4/5The Five Dysfunctions of a Team: A Leadership Fable, 20th Anniversary Edition Rating: 4 out of 5 stars4/5Communicating at Work Rating: 3 out of 5 stars3/5Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves: Cheat Sheet Rating: 4 out of 5 stars4/5The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers Rating: 4 out of 5 stars4/5Five Minds for the Future Rating: 4 out of 5 stars4/5Your Best Year Ever: A 5-Step Plan for Achieving Your Most Important Goals Rating: 4 out of 5 stars4/5A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas Rating: 4 out of 5 stars4/5Spark: How to Lead Yourself and Others to Greater Success Rating: 5 out of 5 stars5/5Robert's Rules of Order: The Original Manual for Assembly Rules, Business Etiquette, and Conduct Rating: 4 out of 5 stars4/5Leadershift: The 11 Essential Changes Every Leader Must Embrace Rating: 5 out of 5 stars5/5
Reviews for The SDM Formula
Rating: 0 out of 5 stars
0 ratings
0 ratings0 reviews
Book preview
The SDM Formula - Ernie Zibert
Enjoying the preview?
Page 1 of 1