So, You want to run a convenience store
By Peter Lamb
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About this ebook
So, you want to run a convenience store is a "How To" guide to running a successful convenience store business. It is full of Do's and Don'ts,Differentiators and advice to help ensure success.
Written by Peter Lamb, a professional with 25 years experience in broadcast television who had not had prior retail experience until opening his own convenience store 2 years ago. Since then, he has turning his store into an award winning enterprise with profits exceeding 35%. Peter explains what he does to achieve this incredible result.
Peter Lamb
50 Year Old Married with 3 children living in South East England. 25+ years experience in Broadcast Television and Business Development. Love family, business and travel
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Book preview
So, You want to run a convenience store - Peter Lamb
Introduction
We run a successful Convenience Store and Farm Shop in a small village in East Sussex, United Kingdom.
Although the village boasts a population of just 300, we have been able to build a business from scratch and generate gross profits in excess of 35% in under 2 years.
When starting out, I wished I had a how to
guide to ensure success. Nothing was around so we dived in and made our share of mistakes along with many successes and it is these successful elements that this book will address.
Not everything in this book will be relevant to your business but if you follow our advice for what is, the contents of these pages will turn into retail gold for you.
We wish you every success in growing your business.
Table of Contents
* Our Shop Details
* Do’s
* Don’ts
* Differentiation to ensure success
* Services
* Marketing
* Work/Life Balance
Chapter 1
Our Shop Details
36 Broomfield Road, Bells Yew Green, East Sussex, TN3 9AF, United Kingdom
Telephone: +44 1892 752 093
Email: lambslarder@hotmail.com
Web: http://lambslarder.co.uk
Twitter: @lambslarder
Facebook: Search Lambslarder
Chapter 2
Do’s
Procedures
If you want to run a true business rather than just have a job, you MUST have procedures to ensure that your business runs the same way every time regardless of whether you are in attendance or not. Your business cannot survive if it is reliant on you as an individual.
Although writing procedures is tedious, it was one of the first things I did even before opening for business. It ensures that all aspects of the business are taken care of in an ordered and routine fashion. It also ensures that all staff members do what is required regardless of who is working.
A side benefit of writing procedures is that it makes you think about every aspect of your business and how it must work.
We have procedures for most things from opening the shop in the morning to closing the shop at night. Ordering stock, cleaning, health and safety, you name it. All of us must tick off the daily tasks and sign the sheet each day to prove we have done what is required.
Do’s
Procedures
This also makes each individual responsible and