Broken wings: Complaints about U.S. airlines soared again this year
Passenger complaints about airlines rose sharply in the first half of the year, according to consumer watchdogs. The number of canceled flights declined, but delays and other problems increased.
If you're unhappy about the state of air travel in the U.S., you're in good company.
Complaints about U.S. airlines climbed sharply in the first half of the year, consumer advocates say, as passengers remain deeply dissatisfied despite some improvements in performance.
"The complaint data is pretty jaw-dropping," based on data released by the Department of Transportation.
