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    Passenger complaints against airlines set to double this year after catastrophic 2022

    by Terry Castleman, Los Angeles Times Dec 18, 2023 2 minutes
    A Southwest Airlines plane crosses Vineland Avenue in North Hollywood, California, as it lands at the Hollywood Burbank Airport, on July 25, 2019.

    The U.S. Department of Transportation on Monday announced a $140-million fine against Southwest Airlines following the company's disastrous 2022 travel season that was highlighted by thousands of canceled flights and millions of frustrated fliers.

    The fine, assessed for "numerous violations of consumer protection.

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