According to Barista Technology Australia CEO Brett Bolwell, there are two types of coffee shops: one that is run by a business owner, and one that is run by a coffee lover. In today’s challenging market environment, Brett says the one who treats the café as a business will be here next year. The other, will not.
“Café owners are no different to restaurant, bar, or retail shop owners. They need to know if they’re being profitable, how they can cover expenses, reduce labour costs, and keep revenue coming in. These are all questions that need to be asked each day,” Brett says.
“The bigger question, is how can we make sure you’re here next year? And the answer, comes in the form of technology.”
Flow telemetry software, distributed through Barista Technology Australia, attaches to a volumetric coffee machine and records each shot pulled on a shot clock. It captures and analyses data from the machine and gives the user visibility and immediate feedback on whether
