THINGS CAN BE MORE DIFFICULT THAN THEY APPEAR
Dec 02, 2020
3 minutes
With MALCOLM STREET
Recently I’ve had to go a few rounds with my internet provider over the minor issue of changing over to NBN. Like for many people, it has been a frustrating experience. But really, how difficult can transferring a couple of phone numbers from my old account to my new account — when not even changing service provider — be? Very, apparently.
What really got to me was that instead of answering the phone after the obligatory 20-minute wait, I was referred to a
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