“[Middle managers] are the only ones who have certain keys to enable engagement in their organization, and they have unique abilities to create trust.” In this episode, Adam interviews Mikael Broomé, an SPCT candidate, and enterprise coach and trainer at Think Flow, about the critical role of a middle manager in an Agile transformation. The two discuss topics including the challenges around people and human dynamics, the importance of leading by example, and an upcoming article about the role of middle managers in SAFe that Mikael is writing in collaboration with the Framework team. Mikael also offers three tips for managers to be more effective in their roles and improve their organization’s ways of working. Like what you hear? Connect with Mikael on LinkedIn. Explore SAFe courses here.