Heath Ramsey, Sr. Director of Product Management talks about what developers should know about setting up data to be successful with ServiceNow intelligence products, many of the intelligence products in the platform, what's free and what's paid for, the skills you'll need, and more. Topics

00:00 Welcome/Introductions
04:46 Heath's discoverys for maximum PA value
08:28 Structured data and unstructured data
09:54 Example of unstructured data (NLU)
11:38 AI Search
14:45 Flow Designer and machine learning
17:58 Adding value as a developer
20:45 The philosophy of ServiceNow and AI
23:24 Dynamic translation and better experiences
28:05 Regression framework
31:09 Developer skills required
33:30 Free and paid-for capabilities
35:38 Closing takeaways
37:28 Contact information
38:09 Outro

Links

Developer Portal
heath.ramsey@servicenow.com
NowLearning
Docs
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