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TransUnion's Director of Financial Services Talks Collections, Communication, and Cutting-Edge Strategies

TransUnion's Director of Financial Services Talks Collections, Communication, and Cutting-Edge Strategies

FromThe Lending Link


TransUnion's Director of Financial Services Talks Collections, Communication, and Cutting-Edge Strategies

FromThe Lending Link

ratings:
Length:
19 minutes
Released:
Apr 12, 2024
Format:
Podcast episode

Description

On this installment of Lending Link LIVE from the show floor at FinTech Meetup, host Rich Alterman takes us into the dynamic world of financial services with Javier Alvarado, Director of Financial Services at TransUnion.

Celebrating nearly ten years with TransUnion, Alvarado shares his expertise in outbound communications and collections, highlighting how TransUnion's innovative solutions enhance customer outreach and engagement. From caller name optimization to the strategic use of data and analytics in managing delinquent accounts, this episode dives deep into the strategies shaping the future of finance.

Join Rich and Javier for an insightful discussion on the challenges and opportunities in collections, the impact of financial trends on consumer behavior, and the cutting-edge tools driving operational efficiency in the financial services industry.
Released:
Apr 12, 2024
Format:
Podcast episode

Titles in the series (38)

The Lending Link Powered by GDS Link is a podcast hosted by Rich Alterman and designed for the modern-day lender. Each episode deeply delves into innovation within the financial services industry and transformation efforts, including AI / ML integration, Modeling, Risk Management Tactics, and redefining Customer Experiences. We have a wide range of guests from various lending institutions and diverse organizations who talk about strategies, technology, and everything in between.