Episode DescriptionIn this episode of the Veterinary Leadership Success Podcast, Dr. Dave Nicol is joined by mentor and friend, Nancy Slessenger, discussing the importance of identifying triggers and creating a plan to manage them effectively. The conversation touches on leadership in veterinary practices and includes valuable insights and practical tips on leadership in the veterinary profession.Nancy suggests rehearsing trigger scenarios and practicing how to respond calmly and collectedly. By visualizing potential trigger situations and planning appropriate responses, individuals can avoid impulsive reactions in the heat of the moment. This preparation allows for a more thoughtful and measured approach when faced with triggering events.Self-awareness and seeking feedback from trusted individuals are crucial components in improving emotional intelligence. The episode highlighted the importance of being aware of one's triggers and making a plan to deal with them before they escalate. By identifying what annoys you and seeking feedback from trusted individuals, you can gain valuable insights into your emotional responses and behaviors.Handling explosive behavior in the workplace requires self-awareness, emotional intelligence, and a proactive approach to address underlying issues and prevent future incidents. By following the strategies discussed in the podcast episode, individuals can effectively manage their emotions, improve communication, and cultivate a positive and productive work environment.Episode Outline[00:02:23] High IQ and leadership behaviors.[00:05:06] Managing anger and communication[00:07:24] Destructive consequences of echo chambers.[00:13:54] Discovering the value of communication.[00:16:11] Emotional intelligence and feedback.[00:19:07] Rehearsing trigger situations.[00:24:40] Dealing with difficult conversations.[00:26:02] Managing up in the workplace.Mentioned in this episode:Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit www.drdavenicol.com/leaders today.Today’s show is brought to you by Leaders, Dr Dave Nicol's Leadership training course.Are people the major pain point in your practice? If so, you are not alone; over 90% of managers report staff problems as their number one issue.At the root of this problem are usually three dysfunctions: A poorly articulated vision, toxic culture, or some form of leadership breakdown.If this sounds familiar, then do not despair. Help is at hand. We encourage you to check out ‘Leaders', a veterinary-specific Leadership training program where you will learn how to create and execute a shared vision, hire well, and build a powerful high-performance practice culture without the drama. The class is accredited, delivered online, and open for applications now.To learn more, listen to a free training webinar, or apply – visit