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Beyond amenities: Delivering Premier Host-level experiences

Beyond amenities: Delivering Premier Host-level experiences

FromPowering Travel


Beyond amenities: Delivering Premier Host-level experiences

FromPowering Travel

ratings:
Length:
28 minutes
Released:
Mar 27, 2024
Format:
Podcast episode

Description

Guest Host Becca Glenn, Director of Partner Success for Vacation Rentals is joined by Mary Beth Miles, CEO of Vacation Rental Collective. Becca and Mary Beth sit down to talk all things vacation rentals, and how to create unforgettable experiences for guests. In a post-pandemic world, guest expectations of vacation rentals have shifted. Today, travelers are looking for hotel-level amenities and personalized experiences, and according to Mary Beth, providing delight and surprise elevates it to a first-class experience. Mary Beth discusses how her properties deliver these experiences by employing travel management software and tech like smart locks and remote thermostats, as well as special touches like gift baskets filled with local products to make a guest experience problem-free. They also discuss sustainability, accessibility and going beyond accommodation. Don’t miss this opportunity to hear how to take your vacation rental to the next level and provide a 5-star experience every time. Powering Travel is produced by Expedia Group in association with Quill. Learn more at partner.expediagroup.com.
Released:
Mar 27, 2024
Format:
Podcast episode

Titles in the series (26)

Powering Travel welcomes hospitality industry leaders to share how they’re building, innovating, and evolving their travel businesses for the future. Hosted by Brandon Ehrhardt, Senior Director of Partner Programs and Sally Smith, Senior Director of Market Management at Expedia Group, they’ll explore the latest trends, reveal best-kept hospitality secrets and try to predict where the industry is headed next.