In a special behind-the-scenes episode, we here at LSHTM share what it is actually like to be working on communications during COVID-19.  James Barr, Media Manager of LSHTM’s Press Office, takes us through a day in the life of a PR professional during a global outbreak, explains the critical role of university press offices in linking academics to the media when there is such high demand for experts, and describes how the global network of communications professionals are all working hard to ensure accurate information is being shared.