This episode begins with a short excerpt from Cyber Mayday and the Day After on a real ransomware negotiation with cyber-criminals. Then Nancy Rainosek, chief information security officer of Texas, and Dan Lohrmann, field CISO of Presidio speak on how local government can better plan, respond, and recover from ransomware attacks, as well as how to best coordinate with state or regional-level resources. Then we answer audience questions, including:If it happens, should we pay or not?What do the stats say on release rates?Our city manager is non-technical and IT is limited, who should be in charge of cybersecurity?What are best practices for involving law enforcement? And does it even help?When a serious attack is reported, should we power off all devices? (Spoiler: No. But disconnect from the internet, WiFi, and Bluetooth.)This episode is brought to you by our sponsor, OpenGov.Resources:Download free e-books from OpenGov: The Strategic Planning Guide for Local Government and 10 Tips for Success with ARPA Reporting.