If you’ve ever been involved in system training, you know how much work goes into preparing all the materials, getting everything out, and getting everyone up to speed only to discover most people didn’t retain much of anything.
Here’s another acronym to add to your learning technology library. The DAP or Digital Adoption Platform. Designed to provide employees with the support and guidance they need at the moment that they need it, this technology can dramatically change the way you think about system training and enablement.
Listen as I talk with Raj Sundarason from WalkMe about ditching a large majority of the traditional methods for system training and thinking about enabling performance through real-time guidance instead.