Now that you have chosen the software for your new Records Management System the next step is to begin planning the implementation phase. Do you have someone who will be coordinating the day-to-day activities of multiple vendors along with your own staff? Is that person’s “day job” being backfilled? Do you know will handle your data migration and integration strategy or prepare and handle the user’s training? Listen to this episode to learn the most common points of failure when implementing your new Records Management System to ensure your implementation will be a success!