Kulsoom Pervez: Creating Confident Teams, A Change Process To Tackle Agile Team Performance And Removing Impediments Continuously Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Kulsoom shares her experience as a Scrum Master tasked with improving a team. She identified key issues like the team's size and unaddressed impediments to delivering stories. Her approach involved building relationships with the team, innovating retrospective methods for a safe space, and partnering with middle management. Key lessons included running impediment surveys to highlight issues to leadership, prioritizing impediments with management, and preparing data for leadership conversations. These strategies led to a more confident team, unafraid to raise impediments, teaching her the importance of assuming positive intent, understanding leadership goals, and making leadership her allies.   [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.   About Kulsoom Pervez Kulsoom is passionate about constructing sustainable, resilient, and high-performing teams, consistently delivering value to customers through the transformative power of Agility. She embodies a leadership style that inspires, empowers, and fosters the growth of her colleagues. Kulsoom enjoys reading and has also dabbled in blogging. You can link with Kulsoom Pervez on LinkedIn.