We've all heard the fortune is in the follow-up, but it can also be said that the fortune is in the feedback. Today I sit down with Danna Junck, founder of the top-rated Trip Advisor restaurant Danna's BBQ (dannasbbq.com) in Branson, MO. Danna is also a well-respected coach for entrepreneurs. Watch this interview on YouTube » Those of us who run service-based businesses can learn a lot from the restaurant industry, so get ready to gain practical tips on customer relationships, meeting needs, and the power of mindset. A sneak peek: The fascinating story of how Danna ventured into the restaurant business as a teenager and discovered her passion for serving others The parallel between the restaurant industry and other service-oriented businesses Danna's 10-4 rule, a simple yet effective approach to delivering exceptional customer service that keeps clients coming back The mindset shift needed to navigate challenging situations, handle negative reviews, and embrace the power of thoughts Why life isn't supposed to be happy all the time (loved this!) Connect with Danna: The Abundant Life Clarity Guide: 12 Questions to Unlock Your Wealth Potential (PDF) Danna's Website: dannajunck.com Danna's Instagram Danna's LinkedIn Was this episode valuable to you? Share it with a friend or DM me on Instagram (@mikekim) to let me know what jumped out at you. Connect with Me on Social: Instagram  LinkedIn Facebook  Twitter  YouTube