70. Lisa Chang - The Personal Investment of Gratitude
“You're human and humans cannot feasibly do all the things that you were trying to do at the same time.”

Guest Info:

Lisa Chang is the Global Chief People Officer for The Coca-Cola Company, overseeing the company’s talent and people strategies, culture, and diversity, equity and inclusion efforts. In her role, which she has held since 2019, she is responsible for leading the company’s global people strategy, aligned to the company’s purpose of refreshing the world and making a difference. Chang and her team are focused on creating an environment where employees can thrive and equips the organization to win. Prior to joining Coca-Cola, Chang served as senior vice president and chief human resources officer for AMB Group, LLC in Atlanta, a privately held sports and entertainment conglomerate. Chang has held HR roles at various companies, including Equifax, Turner Broadcasting System Inc. and The Weather Channel Companies. Chang serves on the Board of Advisors for Catalyst, a non-profit organization with a mission to accelerate progress for women through workplace inclusion. She also serves as a Board member for the Coca-Cola Scholars Foundation, Atlanta Symphony Orchestra and on the Board of Directors for Frontier Communications. Chang has a bachelor’s degree in communications from the University of Virginia. She earned an MBA from the Stetson School of Business and Economics at Mercer University.
Favorite Quote:
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou

R.O.G. Takeaway Tips:
Hand write thank-you notes
Create a psychologically safe space to listen 
Treat mistakes as opportunities to grow 

Resources:
Lisa Chang on Twitter (@LisaVChang)
Lisa Chang on LinkedIn (in/LisaVChang)
Lisa Chang - Global Chief People Officer at the Coca-Cola Company
R.O.G. Episode 25. AAPI Voices - Lisa Chang - The Coca-Cola Company

Coming Next:
 Episode 71: We will be joined by Cianna Stewart
Credits:
Lisa Chang, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.