61 min listen
128. Improving the client's experience: introduction [part 1 of 6]
FromUnleashed - How to Thrive as an Independent Professional
128. Improving the client's experience: introduction [part 1 of 6]
FromUnleashed - How to Thrive as an Independent Professional
ratings:
Length:
4 minutes
Released:
Jan 8, 2019
Format:
Podcast episode
Description
This episode introduces a six-part miniseries on steps consultants can take to improve the client's experience across the five phases of a consulting project: The proposal phase Onboarding / kickoff phase Project execution Wrap-up Post-project I learned this five-part framework from David A. Fields, and encourage everyone to visit his website: https://www.davidafields.com/ If you subscribe to the weekly Unleashed email, you'll receive a summary checklist of all the suggestions from this client experience miniseries. To sign up, visit: https://www.umbrex.com/unleashed-podcast/
Released:
Jan 8, 2019
Format:
Podcast episode
Titles in the series (100)
2. Ravi Rao, Author of Emotional Business: Using neuroscience to start your day and drive corporate culture change by Unleashed - How to Thrive as an Independent Professional