Our guest today is Umbrex member Susan Drumm, a CEO Advisor and Leadership Coach with over 20 years of experience coaching entrepreneurs and executives. Susan got her start in consulting at BCG, and she is the only person I know who has graduated from both Harvard Law School and the London Academy of Music and Dramatic Art. Susan often facilitates off-site sessions for her clients, and in this episode she shares with me a set of best practices for making off-sites successful – including how to prepare, what a good agenda looks like, tips on facilitation, and how to ensure the benefits are captured. Later in the episode she shares useful tips for staying focused and organized. Susan believes that her professional career is a natural offshoot of her own interest in leadership and self-improvement, and says, "If you would read a book or attend a conference on the subject matter that is your profession, and you would do it without getting paid because you want to, because you're so interested, you're in the right field." You can find more about Susan’s practice on her firm’s website: meritageleadership.com