We last chatted with Richard Li, the founder of the luggage brand July, right before the pandemic changed travel forever. In Li’s return to the podcast, we’ll hear how he survived the past three years and created a luxury brand coveted by travelers. He’ll also break down how to implement AI tools in your ecommerce business and why brand is your strongest competitive advantage. 

Listen to Nathan and Li discuss: 

Losing 100% of their revenue in 2020

Why retail is cheaper than digital ads 

Nailing product color and style 

Why July isn’t on Amazon 

How branding can reduce acquisition costs 

Using AI to build forecast models 

Maintaining the personal touch of customer satisfaction 

How do you make a great offer if you don’t discount?

Why brand is the strongest competitive edge 

And much more DTC branding advice…


*This interview was part of the Foundr Ecomm-AI Summit that took place October 23 - 25, 2023. 

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