Managers make the difference. Senior leaders set strategy. But middle managers and front-line managers make the difference in whether that strategy gets executed…and in whether or not people are engaged and motivated in an organization. According to Gallup, 70% of an individual employee’s engagement is determined by the manager of her team. In turn, this means that managers have a significant impact on an organization’s success or failure.
In this episode, we will discuss the four common mistakes managers make and how to avoid them.
0:00 Introduction
1:23 Talking First
3:30 Avoiding Conflict
5:47 Reacting Urgently
7:07 Assuming Availability
9:00 Conclusion
In fact, being deliberately available helps to avoid the other common manager mistakes as well. By being available and listening intently, managers talk less. They become more aware of conflicts that need to be instigated. And they’re able to access more information and react less urgently. By being deliberately available, managers help build a team where everyone can do their best work ever.

//DO YOUR BEST WORK EVER
If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID
One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.
He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.
A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING
Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT
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//MUSIC
"Appreciate That" by David Cutter https://www.davidcuttermusic.com

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