In this episode of “Owned and Operated”, hosts Jack and John catch up on their recent activities and dive into the topic of service businesses. They talk about the problems and chances that come with growing service businesses, especially when it comes to plateaus and the need for more infrastructure and management. The hosts also talk about how traditional business models are changing and how roles within organizations might be able to overlap. They look at appliance repair as an example of a possible new service line and think about how it can use their existing leads and add to their current businesses. These and more topics are discussed during the episode. Listen to learn more! Here are some additional topics we talked about: ●     The joy in exploring new businesses●     Success and growth of our team●     What did we do to Arizona?●     Focusing on scaling a specific vertical within the business●     What are our milestones in business growth and the challenges faced●     Organizational change and role mixing●     Increasing team sizes and the need for support and technology●     Investigating the appliance repair business●     Assessing new service lines for scalability and resource allocation●     Assessing business potential with the BCG Growth Share Matrix●     Buying new verticals vs. greenfielding●     Leveraging strengths and generating leads for others●     Appliance repair with other trades●     The company's ecosystem collaborates and refersEpisode Hosts:John Wilson: @wilsoncompaniesJack Carr: @thehvacjackSpecial thanks to our sponsor: Service ScalersLooking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA.  Discover more growth strategies by visiting Service Scalers. Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.Contact us:Youtube: @OwnedandOperatedPodcastX: @ownedoperatedcowww.ownedandoperated.cominfo@ownedandoperated.com