PushPress is "the gym management software for successful gyms," and in today's episode, PushPress CEO and founder Dan Uyemura joins Jason and Gabe to discuss how he got into CrossFit before delving into what metrics gym owners should analyze and how they can use them to improve customer experience, convert leads, and drive retention.In this episode:— Finding CrossFit as a Software Engineer— Focusing on the Customer Experience— Goal of Software— How Are Gym Owners Spending Time?— 3 Metrics to Dial In On— Lead Conversion & Sales Efficiency— Net Revenue Retention— Average Churn— Focus on the Drivers of MRR— Needing to Create a Feedback Loop— Duty of Sales Is to Qualify Someone For Your GymFollow JasonFollow GabeFollow DanManagement Software for Successful Gyms: PushPressFun, Effective Workouts: NCFIT AppWeekly Motivation: EOE NewsletterLevel Up Your Business: Build Better NewsletterSuit Up: NCFIT ShopGym Owners: NCFIT Collective ProgrammingVisit NCFIT Online