What to say when you’re put on the spot at work

The power of a good mentor: The right mentor could make or break your career. So what makes a good one and how can you find them? We speak to Madeleine Grummet who started an organisation dedicated to mentoring the future workforce; and meet Maria Antwan who opened a business in the most male dominated industry in Australia, the construction industry, and find out how a mentor helped her deal with criticism, build her resilience and realise her true potential. GUESTS: Madeleine Grummet, CEO and Co-Founder of Girledworld; Maria Antwan, Director of NWD Design and Build; Isabel, student. by This Working Life

25 min listen

Marrying love and ambition, couples and careers: What are the crucial conversations every couple must have for their marriage AND their career to survive? Dual-career couples are now the rule rather than the exception - in Australia 65 per cent of couples with children both work. Jennifer Petriglieri is a professor of organisational behaviour at INSEAD Business School and she shares her research on the crucial transitions couples must navigate to make sure they not just survive but thrive in love AND work. She covers the contract she and her now-husband signed at the start of their relationship, how to have the difficult conversations around career (often is more about a power struggle), Jennifer's book is Couples That Work. Thanks to our couple Scott and Laura, our anonymous doctor and Kate Bennett Ericksson for their time and honest insights. by This Working Life

25 min listen

If not THAT then WHO? The loss of self worth and identity when jobs evaporate: 900,000 people read Alex Reiff's searingly honest account of how he felt when he lost his job. Much to his amazement the searingly honest LinkedIn post in which he shared his fear and uncertanties quickly went viral. This Indianapolis sales executive’s experience of loss is being repeated globally. Around 700, 000 Australians, across a multitude of industries, have lost their jobs due to the fallout from the pandemic. Now the word “unprecedented” has been bandied around a lot, but this kind of mass layoff hasn’t happened in this country since the “recession we had to have” in the early 90s. For many, losing their job will be not only an economic crisis but a psychological one. Alex Reiff, full-time dad Aliya Rao, Assistant Professor of Sociology, Singapore Management University author of forthcoming book Crunch Time: how married couples confront unemployment. Janna Koretz , clinical psychologist spe by This Working Life

25 min listen

Lisa Leong uses 20 bio hacks: Can you bio hack your way to performing better at work? Lisa Leong is giving it a red hot go. Since a health scare two years ago This Working Life Lisa has been using science and technology to try help her body and brain function better. But in order to sort which are useful from those which are a waste of time and money we brought in a couple of scientists. ABC Science editor and neuroscientist Jonathan Webb sorts and ABC science journalist Jo Khan who puts her body on the line to trial a couple of these bio hacks. * Blue light blockers * Long cold showers * Light emitting ear buds Then executive coach Karen Gately unpacks whether you can be both a boss and a friend. by This Working Life

25 min listen

Unlocking the keys to deep listening at work: How well do you listen to people at work? No, stop and think - how well do you really listen, not just wait for your turn to talk or be distracted by the chatter in your head: "Wish he would hurry the hell up!" or "Here she goes pushing that agenda again, now I will be late for the gym." Executive coach Oscar Trimboli and author calls it deep listening and he says it involves not just listening to the content but also the meaning, context and most importantly, the unsaid. And it can change your life and your career. And if you are struggling a little in finding your mojo after being suddenly thrust into WFH, organisational psychologist, podcaster and founder of Inventium, Amantha Imber, shares her science-based tips on how to better structure your day to get stuff done. Oscar's book: Deep Listening - Impact Beyond Words. Deep listening quiz Producer: Maria Tickle (This program was first broadcast on Radio National on April 13, 202 by This Working Life

26 min listen

What can Russia teach us about the art of negotiation: Negotiation is something we all do every day, often without even realising it. But there is a skill to it, and on this book club episode of This Working Life we explore what works, and doesn't work, when it comes to successfully navigating these relationships. Kyle Wilson is a former diplomat, Russian expert and visiting fellow at the Centre for European Studies at ANU and Allan Parker is a consultant and negotiator whose books include "The Negotiator's Toolkit". They discuss our book club title "The Kremlin School of Negotiation" by Russian business coach Igor Ryzov. by This Working Life

25 min listen

What can we learn from our northern neighbours about work: Norway, Iceland and Germany have cracked the code in terms some of the world's biggest work problems, so what can we learn from them? Policy adviser Andrew Wear travelled the globe meeting local experts to try to understand what has worked - from reducing gender inequality and raising living standards to keeping manufacturing alive, each country had a tale to tell. And we hear how we can apply those lessons here in Australia. Andrew's book is called Solved! And people management expert Karen Gately, confronts the dos and don’ts when dealing with the thorny issue of conflict at work. Never miss a show! Subscribe to our weekly podcast on the ABC Listen App or Apple podcasts. (And if you enjoy the show help us out by rating us with those little stars it helps others find us.) Producer: Maria Tickle by This Working Life

25 min listen

Working from home due to COVID-19 — is the honeymoon over?: WFH. We're about five months into the biggest global social experiment and for many of us one thing has become clear, we are in this for the long haul. So, what have we learnt about what’s working, and what’s not for those who never or rarely go into the traditional office? And with so many of us no longer commuting daily how will this shape our cities and the future of work? (And what the hell do petrol stations have to do with all of this?) GUESTS: Nick Bloom, professor of economics at Stanford Graduate School of Business Mark Mortensen, associate professor of organisational behavior at Insead Business School Jenny Brice, HR specialist and consultant on the future of work. Ethan Bernstein, associate professor of organizational behaviour at Harvard Business School. by This Working Life

25 min listen

Embracing the courage to be disliked: Japanese philosopher holds the keys to a happy work life. Or does he? In the inaugural This Working Life Book Club we dissect a book that's a blockbusting best-seller in Asia, The Courage To Be Disliked by Japanese philosopher Ichiro Kishimi and writer Fumitake Koga. Billed as a self-help book, it is a Socratic dialogue between a philosopher and a lost, rather angry young man. In it they explore the ideas of the 19th and 20th century Austrian psychologist Alfred Adler in attempt to help the young man find direction in life. Philosopher Patrick Stokes and entrepreneur Catherine Robson help Lisa Leong sort the guff from the gems and hear how Adler's principles can help us perform better at work. by This Working Life

25 min listen

What you're feeling amid the coronavirus crisis is probably grief: By consciously naming and understanding our grief around the myriad losses the COVID-19 pandemic has brought with it, we can move through it. Professor Kim Felmingham, clinical psychologist from the University of Melbourne shares how to deal with the collective grief that is accompanying mass layoffs, change and job uncertainty. And then Colin James, business coach, facilitator and remote meeting guru gives us some guidance on taking the pain out of video conference meetings. by This Working Life

26 min listen

Know your rights and artfully negotiate to get the working life you want: Which of the following is legal: Your boss can ask you to work more hours than usual to "earn" jobkeeper, your boss can force you to take annual leave, or your boss can make you take leave without pay? Jobkeeper legislation has temporarily rewritten the rules around employment here in Australia. So to clear things up we're diving into the murky waters of what your boss can and can’t ask you to do and what YOU can ask of THEM in return. Helping us is Zana Bytheway, executive director with the not-for-profit legal service Jobwatch. Then then we learn the art of negotiation so that you can get what you want, and deserve, at work. But if you are a woman beware, because according to research by Dr Ruchi Sinha from The University of South Australia, you have to choose a different approach to men or it could have a "social cost". I(f you are listening on Apple Podcasts and enjoy the show please take a moment to rat by This Working Life

26 min listen

Pivoting in a pandemic, finding a job in an ultra-competitive market: Stood down or sacked and needing to pivot to find a job? Which way? How? Do you need to upskill, reskill, into which industry? It's all a bit hard and even hard in a global crisis so we've pulled together some expert advice. We've mined the collective wisdom of an entrepreneur, psychologist and a career coach to share their insights and tips on how to bag your next role or career move if you have been stood down or lost your job due to Covid-19. GUESTS: Adam Jacobs, co-founder of Hatch Exchange a B-B online marketplace for workers who have been stood down due to the pandemic and THE ICONIC, online fashion store. Rhonda Andrews, senior psychologist at Barrington Centre Kate Richardson, career mentor and executive coach (And if you enjoy the show help us out by rating and reviewing us, it helps others find us.) Producer: Maria Tickle by This Working Life

26 min listen

Workplace motivation isn’t just about pizzas and beer (although that helps): How do you find your work mojo now that your holiday halo has started to dim? January is the most popular month to give your job the flick (and to file for divorce apparently - but this is outside the scope of our show!). We talk motivation with sports and organisational psychologist Dr Travis Kemp and Chris Low, head of vibe at Canva which has twice been named Australia's best place to work. We discuss why things come to a head in January - just what's going on in our brains? Plus why personal values trump free beer, why money isn't our primary motivator, and how eating breakfast and lunch together helped online graphic design business Canva become a unicorn company (a privately-owned start up worth more than a US one billion dollars). Chris also refers to the importance of psychological safety in the workplace. To hear more about this, listen to our previous show on this topic: After ramp up your motiv by This Working Life

25 min listen

Lunch with 100 strangers could change your life: Lunching with 100 strangers helped Kaley Chu find her voice. Kaley works in finance and as a business development manager, dealing with people was a big part of her job. But Kaley was afraid of talking to new people and it was hampering her career. So she decided to attack it head on. She launched a personal experiment, to ring strangers and invite them out to lunch. 100 lunches with 100 strangers in one year. Over lunch, we explore what drove her to embark on the 100 lunches, how it transformed all aspects of her life and work - and what she learnt along the way. (Her book is 100 Lunches With Strangers.) We then dive deeper into the power of networking and chat with careers coach Leah Lambart (founder of Relaunch me) and executive recruitment specialist Sinead Hourigan (Queensland director Robert Walters) to find out what are the big changes to networking - does it still involve boozy cocktail parties and business cards? by This Working Life

25 min listen

Power up for work with deliberate rest: Are you good at resting? Hint: effective rest does not involve blobbing in front of the tv and eating a block of chocolate. Sorry! Dr Alex Soojung-Kim Pang was so intrigued about how to bring his best self to work, that he started doing some deep research into the area of productivity where he discovered that one of the secrets to productivity is actually “deliberate rest” . So, in this final episode in our series on Performing in a Pandemic, we explore the concept of rest. And we share how we can all be better at it! And, if you are looking for a book to get stuck into whilst you are taking a break from your emails - Steph Clarke, facilitator and podcaster and Lisa share their favourite books helping them navigate work right now. GUESTS: Dr Alex Soojung-Kim Pang, technology forecaster and futurist Steph Clarke, presenter of podcast Steph’s Business Bookshelf PRODUCER: Maria Tickle by This Working Life

25 min listen

Nir Eyal on taking control of technology to become "indistractible": Do you have trouble focussing on a work task because of distraction, especially by the endless pings and dings of your phone and computer? You are not alone. We find out how to turn the secrets behind habit-forming products like your mobile phone, and social media apps to your advantage to make you “indistractable” at work. The man who actually wrote the book on what is happening psychologically with those “pings and dings”, former Stanford lecturer and behavioural design expert Nir Eyal shares his antidotes. Nir’s insights include: *The real reason you get distracted (hint: it isn’t about the tech). *Why you should step away from your To Do list. *How to time box your calendar *How the company Slack ensures that their workers aren’t distracted by...Slack! Nir Ayal, author of Indistractable and Hooked: how to build habit forming products. And hear Nir's "hack backs" for email, group chat and meeting on The B by This Working Life

26 min listen

The secret powers of the quiet leader: What do Barack Obama, Elon Musk and Hillary Clinton all have in common? They are all famous American leaders but they are also self-professed introverts. While it may feel like it's the loudest voice in the room is the one that gets heard, the quiet person sitting down the back may have as much (if not more) to contribute because they have thought long and hard before they speak. This is according to our guests today writer Megumi Miki, partner at Ernst and Young Ruth Picker and former Rear Admiral Simon Harrington. Each are introverts, each are powerful leaders in their field. Our quietly powerful guests share how managers can lead their introverted employees, what those quiet by nature can do to have their voice heard, why quiet people make powerful leaders and what extroverts should do in meetings to help understand their introverted colleagues. by This Working Life

25 min listen

THE BONUS - Never work with children, animals, or friends of friends: Hump day help for these stressful times in our new bonus episodes. In business you need to know when to hold 'em, know when to fold 'em, know when to walk away and know when to run. Especially in the world of fashion. Something investor Roanne McGinley Knox learnt the hard way. by This Working Life

6 min listen

Coronavirus preppers at work: We separate fact from fiction when it comes to prepping for the coronavirus at work. by This Working Life

25 min listen

Culture Club: turning a toxic work culture around: Can you measure and then fix workplace culture? This episode we speak with two experts who emphatically believe the answer is “yes!” Didier Elzinga is CEO of Culture Amp, Australia’s newest unicorn start-up. What Didier offers is the tools to measure culture, based on the theory that if you can measure it you can then improve it. Didier shares why he became obsessed about culture, how you can capture meaningful data about culture and what he learnt from working in one of the toughest cultures in the world - Hollywood! Colin D. Ellis is a culture change facilitator and author of Culture Fix. He shares his hard-earnt experience of turning cultures around including: what are the uncomfortable truths around culture, what are the biggest mistakes and what are the greatest levers when it comes to successful turning cultures around. by This Working Life

25 min listen

Do open plan offices encourage collaboration? Computer says “no”.: Data showed a 70 per cent reduction in face-to face-interactions when two Fortune 500 companies move from private offices to open plan. Harvard Business School's Ethan Bernstein conducted the research and he explains how he tracked interactions using advanced wearable devices, the phenomena of "the fourth wall" and advises how businesses can actually increase collaboration. Spoiler alert, it doesn't involve office design. by This Working Life

25 min listen

THE BONUS: what I wish I had known as a young doctor: Oncologist and writer Dr Ranjana Srivastava shares what she wish she had known earlier about her career choice and the challenges it presented along the way. Books by Ranjana: A Better Death: Conversations About the Art of Living and Dying Well and What it Takes to Be a Doctor by This Working Life

8 min listen

Work-life balance is dead, hello integration: Before we kill it off work-life balance, what are the benefits and risks for employees and companies in this move to integration? Recorded live at Pause Fest 2020, this panel brought hard-core honesty to this conversation. These leaders shared their personal stories, fast fails and tips for those trying to make their way in a modern work world of mixed messages. Guests: Ed McManus, CEO of Deliveroo Australia, Natalie Feehan GM sales and marketing at MYOB and chief people officer with Estimate One, James Law. They debated (at times hotly) whether job flexibility is good for companies and how it needs to be managed, and whether working part-time limits your career. Never miss a show! Subscribe to our weekly podcast on the ABC Listen App or Apple podcasts. (And if you enjoy the show help us out by rating us with those little stars it helps others find us.) Producer: Maria Tickle by This Working Life

34 min listen

How to co-work from home with your partner: Both divorces and births are predicted to rise this year thanks to coronavirus-induced isolation. Many people have been thrust into remote working alongside their partners for the first time. So how can you immunise your relationship? Jennifer Petriglieri, is a professor of organisational behaviour at INSEAD Business School and author of Couples That Work. She guides us through best practice for co-working couples. We also hear how to handle rising anxiety in your staff and work colleagues from organisational psychologist Dr Laura Kirby and CEO and founder of digital agency Versa, Kath Blackham. Hear a longer interview with Jennifer Petriglieri on the career contracts all couples should have and if you are feeling a bit stir crazy pop on the lycra and leg warmers to exercise at home with Sporty's Amanda Smith. by This Working Life

25 min listen

Tips to supercharge your brain for work: What to eat, how to move for peak brain power. We dig into what science says about what to feed your brain and how to move your body in order to perform at your best at work in these stressful times. You'll hear: * The good oil on the good fats and how NOT to cook with them. * Are supplements useful additions to our diet or just expensive wee? * Coffee, yay or nay? * And the best way to exercise to increase focus and creativity at work. This one may surprise you, it surprised the researchers! GUESTS: Dr Delia McCabe, is a nutritional neuroscientist [and luckily she shares my obsession] - Delia has researched how what we eat affects our brains and her book is Feed Your Brain. Dr John Ratey, is a psychiatrist and Clinical Assistant Professor at Harvard Medical School, who has studied the effect of exercise on the brain for more than 40 years. Never miss a show! Subscribe to our weekly podcast on the ABC Listen app, Apple Podcasts, Google P by This Working Life

25 min listen

Bold leadership in the time of COVID-19: This is make or break time for leaders. So how should our bosses be communicating with us and what should they be saying, and NOT saying in this, the biggest global crisis of our time? A few leaders have stood out from the pack: leadership expert Dr Kirstin Ferguson breaks down what has made their leadership exceptional and what we can learn from it; and communications specialist Jayne Dullard steers leaders in what to say, how to say it and when. And that time, she says, is now. GUESTS Dr Kirstin Ferguson, leadership expert, member of multiple boards and deputy chair of the ABC, co-author of Women Kind. Jayne Dullard, communications specialist who has worked extensively in crisis communications. FURTHER INFORMATION: Jacinda Adern’s Facebook post: https://bit.ly/2UXfV4H Arne Sorenson’s LinkedIn post: https://bit.ly/2UEmA51 PRODUCER: Maria Tickle by This Working Life

26 min listen

When WFH collides with schooling at home the game has to change: PPT (paid pajama time), WFH - whatever you want to call it - for many of us, it’s the first time we’ve been forced to work outside the office environment. So, how might we best navigate remote work - and keep our jobs and minds intact? Mark Mortensen is Associate Professor of Organisational Behaviour at INSEAD Business school. He’s been researching virtual working for 20 years and he walks us through what he’s learnt about remote collaboration and team dynamics. And to raise the bar even higher, if you have school-aged children in Victoria, you may be experiencing a rising tide of tension in your home as your kids log in to remote learn. And other states, listen up 'cause you may be next! As executive general manager of marketing and sales for MYOB and mother to three kids, Natalie Feehan has navigated an integrated work life for a long time. She shares what’s worked and hasn’t in this brave new world where school, by This Working Life

25 min listen

THE BONUS - coming back after burnout: Many of us are doing it tough at work at the moment so let's take a minute to learn from those who have gone before. This week's show was all about burnout at work and we wanted you to hear a little more of Marie-Cecile Godwin's story because there is a lot we can all learn from her experience of coming back after burnout. GUEST: UX designer Marie-Cecile Godwin. Producer: Maria Tickle If this episode has raised any issues for you the number for Lifeline is 13114 by This Working Life

6 min listen

Harnessing the power of atomic habits to break bad habits and build good ones: Never underestimate the power of habits, especially the teeny, tiny ones we repeat every day, the ones author James Clear calls “atomic habits”. We discuss Clear’s ideas of how we can harness habits to perform better at work especially in these stressful pandemic times with fangirl and neuroscientist Dr Sarah McKay. And we delve into the origin and uses of corporate jargon and buzzwords with Charbel el Khaissi, he’s a consultant in AI and language technology who is studying a PhD in linguistics at ANU. Recommended read: Atomic Habits, How to Build Good Habits and Break Bad Ones by James Clear. Producer: Maria Tickle by This Working Life

25 min listen

Unlocking the keys to deep listening: How well do you listen to people at work? No, stop and think - how well do you really listen, not just wait for your turn to talk or be distracted by the chatter in your head: "Wish he would hurry the hell up!" or "Here she goes pushing that agenda again, now I will be late for the gym." Executive coach Oscar Trimboli and author calls it deep listening and he says it involves not just listening to the content but also the meaning, context and most importantly, the unsaid. And it can change your life and your career. And if you are struggling a little in finding your mojo after being suddenly thrust into WFH, organisational psychologist, podcaster and founder of Inventium, Amantha Imber, shares her science-based tips on how to better structure your day to get stuff done. Oscar's book: Deep Listening - Impact Beyond Words. Deep listening quiz Producer: Maria Tickle by This Working Life

25 min listen

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What to say when you’re put on the spot at work

What to say when you’re put on the spot at work

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