21 min listen
Know your customer and work from instinct
ratings:
Length:
31 minutes
Released:
Oct 16, 2023
Format:
Podcast episode
Description
How can you better understand your customers? In this episode of Entrepreneurship Now, we are joined by Roger Wade, Founder and CEO of BOXPARK, London’s award-winning food and retail revolution, who shares his experiences, purposes, and key insights on how to run a successful business.
Roger’s entrepreneurial journey offers valuable lessons for aspiring business leaders. Firstly, he emphasises the importance of creating unique experiences for your customers, as well as stressing the significance of product excellence, driving traffic to your business, and optimising conversion rates. Finally, Roger also discusses the importance of emotional intelligence and elaborates on the difference between entrepreneurs and leaders.
For more thought leadership and business insights from London Business School faculty and alumni, visit london.edu/think.
Sign up to receive a curated selection of articles, podcasts and films direct to your inbox twice a month at london.edu/think/subscribe.
Follow us on social media:
twitter.com/LBS
linkedin.com/school/london-business-school
facebook.com/LondonBusinessSchool
Roger’s entrepreneurial journey offers valuable lessons for aspiring business leaders. Firstly, he emphasises the importance of creating unique experiences for your customers, as well as stressing the significance of product excellence, driving traffic to your business, and optimising conversion rates. Finally, Roger also discusses the importance of emotional intelligence and elaborates on the difference between entrepreneurs and leaders.
For more thought leadership and business insights from London Business School faculty and alumni, visit london.edu/think.
Sign up to receive a curated selection of articles, podcasts and films direct to your inbox twice a month at london.edu/think/subscribe.
Follow us on social media:
twitter.com/LBS
linkedin.com/school/london-business-school
facebook.com/LondonBusinessSchool
Released:
Oct 16, 2023
Format:
Podcast episode
Titles in the series (11)
Start up diaries: How entrepreneurship became cool by Entrepreneurship Now