In this episode of Associations Thrive, host Joanna Pineda interviews Melanie Gottlieb, Executive Director at the American Association of Collegiate Registrars & Admissions Officers (AACRAO) . Melanie discusses:How AACRAO was established in 1910, which makes AACRAO the oldest higher education association in the US. The journey from being an admissions officer and active AACRAO member to becoming the Deputy Director and then Executive Director. How the latest strategic planning process at AACRAO was the most inclusive of members and staff. The reorganization of the staff to support the new strategic plan. AACRAO’s 90-day process improvement process. AACRAO’s Learning Mobility initiative, which is tied to getting a learner into and through the higher education system successfully, especially as higher education becomes less traditional. How a higher education transcript is central to the higher ed experience, and it hasn’t changed in 50 years!How AACRAO’s caucus groups help members find their community. References:AACRAO websiteStrategic Enrollment ManagementLearning Mobility