29 min listen
Reimagining the banking experience with CDO of Singapore's GXS Bank
FromThe Data Chief
ratings:
Length:
40 minutes
Released:
Aug 30, 2023
Format:
Podcast episode
Description
Not many CDOs get to enter a new role with a clean slate. But Geraldine Wong, CDO for GXS Bank in Singapore did just that. In this episode of The Data Chief, she explains how the bank has built a foundation of data literacy by providing employees the right tools, access, and knowledge to put data at the forefront of their workflow. This culture of education and understanding establishes trust, empowers departments to “self-serve” data for better productivity, and ultimately leads to stronger understanding of data for customers and employees alike.Tune in to learn:Starting from a “clean slate” as a CDO (1:32)GXS’s role and purpose as a new bank (3:49)Data security and consumer privacy (9:47)The GXS Bank data strategy (14:46)Using generative AI to improve data fluency (20:27)Advantages and disadvantages of being fully in the cloud (26:48)How higher education can better prepare workers for digital transformation (29:32)Why Singapore is a global leader in data literacy (37:24)Mentions:Data Protection TrustmarkSyntelGrabPersonal Data Protection CommissionIMDA Certification BodyGoogle PaLM 2Get even more insights from data and analytics leaders like Geraldine on The Data Chief. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Released:
Aug 30, 2023
Format:
Podcast episode
Titles in the series (93)
Alight Analytics' Michelle Jacobs on Data-Driven Marketing and Respecting Customer Privacy (pt. 2): This is Part 2 of Cindi's interview with Michelle Jacobs, President and co-founder of marketing measurement agency Alight Analytics. In Part 1, Michelle shared tips for keeping up with the rapid pace of change in the industry and explained in what ways data can transform marketing departments for the better. In this episode, Michelle and Cindi discuss how to bring more women into analytics, why messy data tends to be directionally accurate, and what Michelle predicts for the future of analytics.” Key Discussion Points: Avoid the Data Death March. Like single-use plastics, individually prepping massive amounts of data using yesterday's methods (like Excel and PowerPoint) for each and every meeting, presentation, and report is wasteful. The right technology can free up time and resources by centralizing this data and allowing it to be multi-purposed on-demand across all departments. Form by The Data Chief