39 min listen
What happens when customers meet chatbots? Discussing our latest research on AI in customer service
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
What happens when customers meet chatbots? Discussing our latest research on AI in customer service
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
16 minutes
Released:
Jul 20, 2023
Format:
Podcast episode
Description
In today’s episode, we’re joined by our own Senior Product Researchers, Cormac O’Dwyer and Sophie Woods, to find out if and how AI is changing people’s feelings toward chatbots.Transcript: https://www.intercom.com/blog/podcasts/what-happens-when-customers-meet-chatbots-discussing-our-latest-research-on-ai-in-customer-service/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Released:
Jul 20, 2023
Format:
Podcast episode
Titles in the series (100)
Bob Moesta, President At The Re-Wired Group by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom