DescriptionMy guest today is Bob Koontz. Bob is the founder of High Reliability Group, which he created after serving 20 years in the United States Navy. Bob's distinguished naval career included serving on five different nuclear fast attack submarines and culminated with him being given command of the USS Key West, a $2 billion nuclear-powered Los Angeles-class fast attack submarine. Following his retirement from the Navy, Bob has worked in a variety of leadership roles, primarily in the energy industry, where he has led business development, project management, and consulting efforts for large and small companies. Bob is an expert in the leadership of high-reliability organizations and a co-author of the book, "'Extreme Operational Excellence,' which focuses on the culture of the United States nuclear submarine force. Our conversation today focuses on utilizing specific techniques he learned in the nuclear submarine community to drive the culture of high reliability organizations. Contact InfoBob KooncePresident and FounderHigh Reliability Group LLC312-859-9311www.hrghro.comlinkedin.com/in/bobkoonceBooks RecommendedExtreme Operational Excellence: Applying the US Nuclear Submarine Culture to Your Organization: DiGeronimo, Matt, Koonce, Bob: 9781478778127: Amazon.com: BooksAmazon.com: The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition: 9780071741415: Steven J. Spear: BooksTimestampsTimestamps00:01:55 Nuclear Submarine Culture00:10:50 Methods of Developing Positive Culture00:15:30 Authority and High-Risk Decision Making00:22:40 Importance and Reinforcement of Lessons Learned00:31:15 Bob’s Most Important Habit00:31:50 The Most Important Element of Building an Effective Team00:32:13 What Should Every Leader Know?