In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Michael J. McFall about building a successful, self-sustaining company. See the video here: https://youtu.be/bb4DwkfpQ0I.
Michael J. McFall (https://www.linkedin.com/in/mike-biggby) is Co-Founder and Co-CEO at BIGGBY COFFEE, the US' third largest coffee franchise. Mike is the Everyman CEO--he doesn't have a yacht, a podcast or an MBA, and you won't hear him talking about being disruption, leveraging assets or changing paradigms. He is, however, the founder of Global Orange Development and the co-CEO of BIGGBY COFFEE®, a fast-growing $200-million-dollar coffee franchise with 300+ locations across the Midwest. At a time when there's a lot of confident-sounding start-up advice from academics or ultra-wealthy tycoons, Mike's remarkable life journey from minimum-wage barista to business leader has given him a very different outlook. His perspective on business—shaped by spending the last 23 years helping hundreds of people open and operate successful coffee shops—provides a much-needed road map for today's entrepreneurs so they can turn their ideas into a profitable reality. If Mike's business philosophy can be distilled down to its essence, it would be this: Be brave. Be humble. Be thoughtful. Be aware of others. And be yourself.
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