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    Donn Sorensen Shares Leadership Principles That Drive A Customer - Focused Culture

    Donn Sorensen Shares Leadership Principles That Drive A Customer - Focused Culture

    FromAmazing Business Radio

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    Donn Sorensen Shares Leadership Principles That Drive A Customer - Focused Culture

    FromAmazing Business Radio

    ratings:
    Length:
    31 minutes
    Released:
    May 24, 2016
    Format:
    Podcast episode

    Description

    Shep Hyken discusses how to create and maintain a customer-focused culture with Donn Sorenson, speaker, philanthropist, and Regional President of Mercy, a large healthcare organization based in St. Louis, MO. Donn shares his leadership principles and how they help to drive customer service and experience. He also shares tips from his new book, “Big Hearted Leadership: Five Keys to Create Success Through Compassion.” You can’t miss this episode on how to reshape your culture through leadership!
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    Released:
    May 24, 2016
    Format:
    Podcast episode

    Titles in the series (100)

    Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that listeners need to know in order to take their success to the next level. Amazing Business Radio airs every week on, itunes, Soundcloud, and other platforms and channels.