38 min listen
Marilyn Suttle Shares Fierce Customer Loyalty Tips
Marilyn Suttle Shares Fierce Customer Loyalty Tips
ratings:
Length:
31 minutes
Released:
May 16, 2016
Format:
Podcast episode
Description
Shep Hyken speaks with customer service expert, international speaker, best-selling author, and business owner, Marilyn Suttle about customer loyalty. They discuss mistakes leaders can make that hurt customer loyalty, and explain the different expectations customers have, and the level of importance each expectation plays in gaining customer loyalty. She also shares tips from her new book, “Taming Gladys: The Busy Leaders Guide to Fierce Customer Loyalty.” This episode will get you one step closer to gaining more loyal customers.
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Released:
May 16, 2016
Format:
Podcast episode
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