Thanks for listening, following/subscribing and giving us a good review, it goes a long way <3On this episode, we welcome a very special guest who has truly shaped Valor's company from the ground up, Karen Walters. Yes, Karen is the mother of Ross. BUT that's not the only reason she's on! Karen was a human resources manager for the Atlanta Falcons and the Arthur Blank Family of Businesses for YEARS, helping shape the culture that expanded from a small team to THOUSANDS of employees over her tenure. Karen is a genius on all things culture, mission, vision and values, and she shares some of that wisdom on this episode.Looking to transform the culture of your team? Get in touch with Karen via email – info@karenwalters.com – or by visiting her website –https://karenwalters.comWe love Karen!00:00:00 Intro00:08:02 Introducing Our Guest, Karen Walters00:19:08 AMB Growth Over the Years00:28:35 Systems Led vs Talent Led00:32:08 Parable of Two Jobs00:35:55 Moments of Delight00:40:34 Where to Start When the Culture Sucks00:47:34 Promotion Process Within the Falcons/AMB00:51:16 Why Start a Business Later in Career?00:53:17 How Core Values Have Changed Karen's Clients01:02:30 Peer to Peer Conflict01:06:53 Relying on Objectivity01:08:09 Karen's PassionWatch on Youtube: https://youtube.com/valorcoffee16Want to become a Wholesale Partner? Email us at wholesale@valor.coffee to set up an account!Follow Coffee Sometimes: http://instagram.com/coffeesometimespodFollow Valor: http://instagram.com/valor.coffee____Follow Riley:  https://instagram.com/rileywestbrookFollow Ross: https://instagram.com/rosswaltersFollow Ethan's Parody Account:  https://instagram.com/ethanrivers777