Episode 167: Alex Bridgeman (@aebridgeman) is joined by Chris Hoffman (Chris-Hoffman).
My guest, Chris Hoffman, is the President and CEO of Hoffman Brothers, a home services business based in St. Louis. Hoffman Brothers have scaled from $10 million in 2015 to over $100 million in revenue in 2023. We talk about how that journey happened, their experience building executive teams, investing in people through a training university they started for ongoing training, and investing activity for home services today.
We also talk about what perpetual non-private equity ownership enables them to do, including their unique strategy for managing cash investments and liquidity as a growing family office. This was a ton of fun for me and I hope you enjoy this conversation as well.

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Learn more about Alex and Think Like an Owner at www.AlexBridgeman.com

Links:
Chris on LinkedIn
Hoffman Brothers
NexStar Network

Chapters:
(00:03:38) - Hoffman Training University & NexStar
(00:08:26) - Enabling scale and revenue growth
(00:10:55) - Differences in PE-backed company structures
(00:14:25) - Retention and morale-boosting tactics
(00:17:59) - Leadership team composition
(00:21:17)- Surfacing high-performers & evaluating management teams
(0:28:53) - Using Search Firms to find talent
(00:30:25) - Choosing an Executive Search firm
(00:33:30) - Financial sponsor interest in the HVAC and Home Services market
(00:36:15) - Reasons Consolidators are failing
(00:38:41) - Debt, Public Equity Strategies & Fund Investing
(00:48:00) - Goals for the family office
(00:49:47) - Building new locations from scratch vs. acquiring existing companies
(00:55:37) - Acquiring a school
(00:58:53) - Changing strongly held beliefs
(00:59:54) - Chris’ favorite business