At the SaaStr Annual event (held virtually this year) Greylock general partners David Wadhwani and Sarah Guo discussed the key elements to successfully navigating operational phase shifts, which David has experienced numerous times over the course of his two-decade career as a software executive at companies such as AppDynamics and Adobe. David detailed 5 things every company and founder should do to navigate phase shifts successfully, illustrated by examples of how they played out during his own experience.