Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

The great differentiator: How fintech companies are prioritizing great customer service

The great differentiator: How fintech companies are prioritizing great customer service

FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom


The great differentiator: How fintech companies are prioritizing great customer service

FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

ratings:
Length:
15 minutes
Released:
Apr 6, 2023
Format:
Podcast episode

Description

To get a better sense of the unique challenges and opportunities that fintech companies face in CX and CS, we’ve reached out to a few Intercom customers who’ve been working tirelessly to create customer experiences that take the industry to another level.In today’s episode, you’ll hear from:Bart Bordallo, Co-Founder and CEO at ZignalyBen Singer, Customer Support Lead and Payment Operations Lead at MettleStuart Sykes, Vice President of Service Operations at ZilchYou'll find a full transcript of today's episode here: https://www.intercom.com/blog/podcasts/the-great-differentiator-how-fintech-companies-are-prioritizing-great-customer-service/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Released:
Apr 6, 2023
Format:
Podcast episode

Titles in the series (100)

On the Inside Intercom podcast you will hear the team from Intercom interview makers and do-ers from the worlds of product management, design, startups and marketing.