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Exceed Clients' Expectations with Scott Klein, CEO & President at LanguageLine Solutions|CSuiteHotSeatE44
FromC-Suite HotSeat
Exceed Clients' Expectations with Scott Klein, CEO & President at LanguageLine Solutions|CSuiteHotSeatE44
FromC-Suite HotSeat
ratings:
Length:
23 minutes
Released:
Mar 15, 2023
Format:
Podcast episode
Description
Scott is a seasoned executive with many years of leadership experience and success in achieving profitable growth in a variety of industries. Scott is the President and CEO of LanguageLine Solutions, the world’s largest provider of on-demand interpretation. He is also the President and Global CEO of Specialized Services for LanguageLine’s parent company, Teleperformance. Previously Scott held the position of CEO of SuperMedia, Inc. Earlier, Scott served as President and CEO of Information Resources, Inc. (IRI), a leading market research firm; President of Consumer Industries, Retail & Energy division of Electronic Data Systems Corporation (EDS); and President of PCMall, Inc., a $1.2 billion telesales, catalog, and Internet reseller of computer-related products and COO for PrimeSource Building Products. He also had leadership roles with Pepsico Inc. and Procter & Gamble Company.A graduate of Syracuse, Scott holds a bachelor’s degree in accounting.
Hosts:Sarah Hickey, VP of Research, Nimdzi InsightsVP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade
Josef Kubovsky, CEO, Nimdzi Insights Josef uses his unique blend of language, tech, and sales skills to help Nimdzi partners in their pursuit of business excellence and growth.
Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry.
Visit https://multilingual.com to catch up with the latest news in the language industry.
This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and ProducerIsabel Romero-Ruiz - Communications & Marketing, Nimdzi InsightsAntonella Tiezzi - Design
00:00 Scott Klein - CEO & President of LanguageLine Solutions00:39 What does your company do?00:49 What was your dream career as a child?01:14 How do you like to spend your free time?01:57 3 destinations you'd like to visit03:03 Best advice you've ever been given?04:35 First breakthrough moment08:34 What made you choose your market vertical?11:02 Your biggest failure13:29 Your biggest success16:04 What is your pet peeve when it comes to clients?18:32 How do you motivate your team?20:26 Advice for entrepreneurs
Hosts:Sarah Hickey, VP of Research, Nimdzi InsightsVP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade
Josef Kubovsky, CEO, Nimdzi Insights Josef uses his unique blend of language, tech, and sales skills to help Nimdzi partners in their pursuit of business excellence and growth.
Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry.
Visit https://multilingual.com to catch up with the latest news in the language industry.
This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and ProducerIsabel Romero-Ruiz - Communications & Marketing, Nimdzi InsightsAntonella Tiezzi - Design
00:00 Scott Klein - CEO & President of LanguageLine Solutions00:39 What does your company do?00:49 What was your dream career as a child?01:14 How do you like to spend your free time?01:57 3 destinations you'd like to visit03:03 Best advice you've ever been given?04:35 First breakthrough moment08:34 What made you choose your market vertical?11:02 Your biggest failure13:29 Your biggest success16:04 What is your pet peeve when it comes to clients?18:32 How do you motivate your team?20:26 Advice for entrepreneurs
Released:
Mar 15, 2023
Format:
Podcast episode
Titles in the series (25)
Step out of the comfort zone with Burcu Demirörs, CEO & Co-Founder of Helico | C-Suite HotSeat E36: Burcu Demirörs is a co-founder and CEO at HeliCo Translation. After translating millions of words and simultaneously interpreting for ten thousand hours, she built a translation and interpretation company that now serves hundreds of clients worldwide with a full-time team of 14. She is a hard-working and determined individual with a motivated mindset to help her start each day positively and do whatever it takes to reach her goals in life. Burcu is also one of the best women paragliding pilots in Turkey as well as she drives a Harley Davidson bike. She believes that one should always have a second passion apart from business, and only by this can one stay motivated for growth. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, by C-Suite HotSeat