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In this episode, Kaitlyn Allen talks with Jim Massey, Chief Sustainability Officer for Zai Lab. Jim is a leader who is unafraid to take action and do the right thing—a critical requirement in today’s environment for a business executive leading during a global health pandemic, climate crisis, and racial inequalities. Before joining Zai Lab, Jim’s governance and transparency expertise transformed AstraZeneca’s sustainability program, driving an entrepreneurial culture with the agility to meet business demands and stakeholder expectations. His work led to the company’s recognition as one of the world’s 100 most sustainable companies for three years during his tenure. Jim’s impact was evident across the ESG spectrum as he: delivered and launched Ambition Zero (the most progressive $1B environmental program in the industry,) established a patron sponsorship for UN SDG 3 Health & Well-being, and launched a groundbreaking one-page Code of Ethics.
When ESG outcomes fall short of expectations, is trust the missing factor? Listen as Kaitlyn and Jim discuss the importance of trust in work in the ESG space. The Trust Model, coined by Jim, was established on the simple framework of: can, do, and care. ESG leaders will relate to the information shared in this episode, as many are pioneers of this work in their organization. They have to trust their capabilities to make sound decisions impacting multiple stakeholders. No room for the Imposter Syndrome here!
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Episode Resource Links

Zai Lab’s 2022 ESG Trust Report: https://www.zailaboratory.com/sustainability/
Jim Massey LinkedIn: https://www.linkedin.com/in/jimmassey/
Zai Lab LinkedIn: https://www.linkedin.com/company/zai-lab/
Twitter: @ZaiLab_Global https://twitter.com/zailab_global