When shelter-in-place orders were mandated in cities across the US, city employees sprang into action to facilitate the transition. Day-to-day government happenings were instantly and radically transformed, but one thing that cities still needed to do? Community engagement. In the face of orders for folks to stay home and social distance, cities faced a reality where they needed to quickly and efficiently transition to new or unfamiliar modes of digital engagement. So… how’d they do it? In this episode, we hear from Meghann Lucy, a sociology PhD student who studied the transition to digital engagement in Boston this past summer, and Heather Imboden, an engagement practitioner and the founding principal of Communities in Collaboration in Oakland. Both Meghann and Heather discuss what cities are learning about how to meaningfully engage residents virtually, and how this moment is shaping the future of city-led engagement processes more broadly.