New year, new semester...they often mean a fresh start. But, using the same methods to get the "fresh start" just won't work. Learn how to monitor and improve your reactions when your child or student "misbehaves," how to use reflective listening to get great reflections from  your child, and how to use in-the-moment feedback to support your child's resolutions or goals. New Year, here we come! For a list of the questions and talking points in this episode, visit SarahKesty.com. Pep talk is at 20:30. All my love and Happy New Year! Sarah