Terrence O'Hanlon is a successful business leader with deep knowledge and experience in reliability and asset management including digital twins, IoT and digitalization. His work developing Uptime Elements Reliability Framework and Asset Management System as a Cultural Change Management Methodology has been used by thousands of organizations and he is co-author of “10 Rights of Asset Management”, a popular industry standard for Asset Lifecycle Management. Mike Petrusky asks Terrence about the origins of his passion for reliability and they explore the importance of language and the need to clearly define industry terms. In part one of their discussion, Mike and Terry exchange inspirational quotes, discuss music and share updates about the future of asset management and reliability conferences in 2021. Connect with Terrence on LinkedIn: https://www.linkedin.com/in/reliabilityweb/ Learn more about ReliabilityWeb: https://reliabilityweb.com/ Discover books and other resources: https://reliabilityweb.com/bookstore Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Learn more about the iOFFICE Asset Division and explore more interviews at: https://www.assetchampion.com/ Share your thoughts with Mike via email: podcast@iOFFICECORP.com