This week the GoodPractice team visited Turing Fest 2019, one of Europe's top tech conferences, to learn about product development, leadership, marketing - and skateboards. Ross G, Ross D and Owen are joined by podcast newcomers Jade Stewart and Tracey McDonald to share their reflections. We discuss: how marketing techniques can optimise your L&D output the importance of seeking user feedback the tech sector's approach to diversity and inclusion If you'd like to get in touch with us about any of the things we've said on this show, you can tweet @RossGarnerGP, @OwenFerguson, @Ross__Dickie and @TraceyMcDonald. Want to get in touch with Jade? She's the wizard behind the @GoodPractice curtain. You can also tweet @GoodPracticeAUS. To find out more about what we do, visit goodpractice.com. FREE Difficult Conversations Bundle: Breeze through your next difficult conversation with ease by downloading your FREE bundle of resources: http://www2.goodpractice.com/dcpodcast You can find out more about Turing Fest at turingfest.com In What I Learned This Week, Owen shared the public and open source frameworks for career progression at progression.fyi And Ross shared the Twitter account @JustSaysInMice, which aims to increase the accuracy of science reporting.