Chris and Mary tackle questions about leading and managing. What is the difference between managers and leaders? Should you promote the brilliant jerk? How do you go from bud to boss? Chris offers brilliant insight and advice on changing behavior and setting expectations. Mary has no tolerance for bosses who lack impulse control. Send us your workplace dilemmas! Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...