Mark Graban and Greg Jacobson, MD from KaiNexus answer questions in this video webinar:

How can you implement Lean without scaring people with change and Japanese concepts and language?

When will Management realize that the employee on the front line is closest to the issue and concerns and usually has be best ideas?

Any tips on Lean and Kaizen as applied to parenting?

We're interested in KaiNexus, but still trying to figure out if it's best to start with a physical board for the team and then use KaiNexus for tracking and sharing... or should we do everything in KaiNexus?

Is it necessary to make improvement mandatory? To set a goal for how many projects people should be involved in? It seems like people won't participate unless we make it mandatory.